This analysis describes what Steam's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This exclusion means that even when Valve is at fault or has breached a warranty, users cannot recover the categories of damages most commonly associated with significant loss, such as lost profits or consequential harm.
Interpretive note: The excerpt uses an ellipsis, suggesting intervening language is omitted. Any conditions or exceptions in that omitted language are not captured in the canonical claim.
The updated agreement no longer explicitly discloses that Steam Wallet funds held by Japanese users will expire six months after being added, or that expiration dates can be reviewed in the Steam Wallet. The removal of this disclosure eliminates the transparency mechanism previously available to Japanese subscribers regarding fund expiration timelines and monitoring options. Japanese law may still impose expiration requirements on stored funds regardless of contractual disclosure, but the agreement no longer notifies users of this expiration mechanism.
View change record →You cannot hold Valve liable for indirect, incidental, consequential, special, punitive, or exemplary damages, even if Valve or its affiliates caused the harm through fault, negligence, strict liability, or a warranty breach.
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"IN NO EVENT WILL VALVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES...EVEN IN THE EVENT OF VALVE'S OR ITS AFFILIATES' FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR BREACH OF VALVE'S WARRANTY...— Excerpt from Steam's Steam Subscriber Agreement
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This exclusion means that even when Valve is at fault or has breached a warranty, users cannot recover the categories of damages most commonly associated with significant loss, such as lost profits or consequential harm.
You cannot hold Valve liable for indirect, incidental, consequential, special, punitive, or exemplary damages, even if Valve or its affiliates caused the harm through fault, negligence, strict liability, or a warranty breach.
ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.
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