Steam · Steam Subscriber Agreement · View original document ↗

Age Restriction and Parental Consent

Medium severity High confidence Explicitdocumentlanguage Uncommon · 9 of 325 platforms
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Document Record

What it is

Steam does not allow users under 13 to create accounts, and does not intentionally collect personal data from children under 13.

This analysis describes what Steam's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Parents and guardians should be aware that if a child under 13 creates an account without Valve's knowledge, Valve's terms do not authorize that account and any personal data collected may need to be deleted upon notification.

Consumer impact (what this means for users)

Children under 13 are not authorized to use Steam, and parents who discover their child has created an account can contact Valve to request deletion of the account and associated personal data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Parents who discover their child under 13 has created a Steam account should submit a support request at help.steampowered.com requesting account deletion and removal of the child's personal data.

How other platforms handle this

Paramount+ Medium

The Service is not directed to children under the age of 16. If you are under the age of 16, you may only use the Service with the involvement and consent of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal information without your...

Wyze Medium

The Services are not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at priv...

Activision Medium

YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
You may not become a Subscriber if you are under the age of 13. Steam is not intended for children under 13 and Valve will not knowingly collect personal information from children under the age of 13. Additional age restrictions may apply in your country.

— Excerpt from Steam's Steam Subscriber Agreement

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: The under-13 age restriction directly engages COPPA (Children's Online Privacy Protection Act) in the US, which prohibits collection of personal information from children under 13 without verifiable parental consent. GDPR Article 8 sets the age of digital consent at 16 (with member state flexibility to lower it to 13), meaning EU platforms must consider age verification and parental consent mechanisms for users under the applicable national age threshold. The UK's Age Appropriate Design Code (Children's Code) imposes additional obligations for services likely to be accessed by minors. GOVERNANCE EXPOSURE: Medium. The agreement states Valve will not knowingly collect personal data from under-13 users, but the mechanism by which age is verified at registration is not described in the document. The adequacy of age verification practices is a compliance consideration for COPPA enforcement by the FTC. JURISDICTION FLAGS: US COPPA enforcement by the FTC applies to online services directed to or likely used by children under 13. EU GDPR Article 8 and national implementations create varying age thresholds (13-16) across member states. UK Children's Code applies to services likely to be accessed by users under 18. Additional age restrictions referenced in the agreement but not specified may create compliance obligations in specific markets. CONTRACT AND VENDOR IMPLICATIONS: Valve's affirmative statement that Steam is not intended for under-13 users is a standard COPPA compliance representation, but does not eliminate compliance risk if the platform's design or content is likely to attract underage users. COMPLIANCE CONSIDERATIONS: Legal teams should assess the adequacy of Steam's age gate and verification mechanisms in light of FTC COPPA guidance, GDPR Article 8, and the UK Children's Code. Parents who identify under-13 accounts should submit deletion requests through Valve's support portal.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs collection of personal information from children under 13 by online services.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Steam Subscriber Agreement
Entity
Steam
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-009225
Document ID
CA-D-00181
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a48c504d9332997c76ae325e1e850bd8a71b90c3047d8b060770411f740081f4
Analysis generated
May 10, 2026 16:03 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Steam
Document: Steam Subscriber Agreement
Record ID: CA-P-009225
Captured: 2026-05-10 16:03:09 UTC
SHA-256: a48c504d9332997c…
URL: https://conductatlas.com/platform/steam/steam-subscriber-agreement/age-restriction-and-parental-consent/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Steam's Age Restriction and Parental Consent clause do?

Parents and guardians should be aware that if a child under 13 creates an account without Valve's knowledge, Valve's terms do not authorize that account and any personal data collected may need to be deleted upon notification.

How does this clause affect you?

Children under 13 are not authorized to use Steam, and parents who discover their child has created an account can contact Valve to request deletion of the account and associated personal data.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 9 platforms. See the full comparison.

Is ConductAtlas affiliated with Steam?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Steam.