This analysis describes what Square's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
An indefinite fund hold means users have no guaranteed timeline for recovery of their funds upon a sanctions-related account termination.
Interpretive note: The excerpt uses 'could be terminated' and 'could be held', indicating these consequences are permissive rather than mandatory. The canonical claim preserves 'may' to reflect this. Both the account termination and fund hold are independent consequences; the fund hold is the primary claim given its severity.
The updated terms modify how arbitration disputes are resolved when 25 or more similar claims are brought against Square. Previously, Square's terms referenced 'Bellwether Arbitration procedures' under which test cases would be selected and remaining demands could proceed individually under standard rules if settlement failed. The updated framework establishes a mandatory mediation phase after initial arbitrations resolve, and requires remaining claims to proceed in batches of up to 100 rather than individually, with one arbitrator and consolidated fees per batch. This may reduce the procedural flexibility for claimants pursuing claims outside the initial test-case group, though the batch structure may reduce overall administrative costs. The terms now explicitly state that NAM shall administer batches concurrently and that parties will engage in a 'single global mediation' before batch proceedings commence.
View change record →If found to be in apparent violation of sanctions restrictions, users face possible account termination and indefinite hold on their funds.
How other platforms handle this
If a Buyer refuses to accept delivery of a package sent to their address on file, StockX may deem the property abandoned after thirty (30) days and may charge the applicable user for reasonable expenses incurred due to such refusal to accept delivery.
Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.
Datadog also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct.
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"If found to be in apparent violation of these restrictions, your account could be terminated and your funds could be held for an indefinite period of time— Excerpt from Square's Square Terms of Service
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An indefinite fund hold means users have no guaranteed timeline for recovery of their funds upon a sanctions-related account termination.
If found to be in apparent violation of sanctions restrictions, users face possible account termination and indefinite hold on their funds.
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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