Snap limits its financial responsibility for problems you experience using the service, excluding many categories of harm including lost data, lost profits, and other indirect losses.
This analysis describes what Snapchat's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause significantly caps what Snap owes you if its service causes you harm, meaning if you lose data, suffer reputational damage, or experience other indirect losses, you may have limited ability to recover those costs.
Interpretive note: Enforceability of the limitation clause varies substantially by jurisdiction; EU/EEA, UK, and certain US state consumer protection laws may limit the practical effect of this provision.
If Snapchat's service fails in a way that causes you financial or reputational harm, the terms limit Snap's financial exposure and exclude many categories of damages you might otherwise claim.
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You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.
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"To the maximum extent permitted by applicable law, Snap and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, exemplary, consequential, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses.— Excerpt from Snapchat's Snapchat Terms of Service
(1) REGULATORY LANDSCAPE: Broad liability limitations in consumer contracts may face enforceability challenges under applicable consumer protection law, particularly in the EU where the Unfair Terms in Consumer Contracts Directive limits the ability of businesses to exclude liability for certain categories of harm. In the US, the FTC Act governs whether such limitations constitute unfair or deceptive practices in context. (2) GOVERNANCE EXPOSURE: Medium. Liability caps of this type are standard in technology platform agreements and are generally enforceable in the US, though courts may scrutinize them where they are applied to gross negligence or intentional misconduct. EU and UK consumer law may render these clauses partially or wholly unenforceable against consumers in those jurisdictions. (3) JURISDICTION FLAGS: EEA and UK consumers benefit from consumer protection frameworks that may limit the enforceability of broad liability exclusions, particularly for personal injury or fraud. California consumers may have additional protections under state unfair competition law. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers relying on Snap for business-critical functions should assess whether the limitation of liability clause adequately addresses their risk exposure and whether supplemental contractual protections are available through enterprise agreements. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the liability limitation is disclosed sufficiently prominently and whether it would be enforceable in the jurisdictions where the platform's primary user populations are located.
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This clause significantly caps what Snap owes you if its service causes you harm, meaning if you lose data, suffer reputational damage, or experience other indirect losses, you may have limited ability to recover those costs.
If Snapchat's service fails in a way that causes you financial or reputational harm, the terms limit Snap's financial exposure and exclude many categories of damages you might otherwise claim.
ConductAtlas has identified this type of provision across 264 platforms. See the full comparison.
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