This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
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"When Smartsheet processes System Data and Account Information, Smartsheet is acting as a controller. We are also a controller for our employees' personal data.Excerpt from Smartsheet's Privacy Policy
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The clause states: “When Smartsheet processes System Data and Account Information, Smartsheet is acting as a controller. We are also a controller for our employees' personal data.”
ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.
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