This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes that exercising privacy rights carries no material penalty in access, cost, or quality of service, which reinforces the practical meaningfulness of those rights.
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
View change record →Users can exercise their privacy choices and rights without risking denial of Services, differential pricing—including through penalties or discounts—or a different level or quality of Services.
How other platforms handle this
Not be Discriminated Against by us for exercising your privacy rights.
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
You may contact our privacy team with any requests of disclosure, correction, or deletion of your personal information. You may also request suspension of use or suspension of sharing of your personal information with certain third parties.
"We do not discriminate based on whether you choose to exercise your choices and rights and will not, based on your exercise of rights, deny the Services to you; charge you different rates (including through penalties or discounts/benefits); provide a different level or quality of Services...Excerpt from Smartsheet's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This clause establishes that exercising privacy rights carries no material penalty in access, cost, or quality of service, which reinforces the practical meaningfulness of those rights.
Users can exercise their privacy choices and rights without risking denial of Services, differential pricing—including through penalties or discounts—or a different level or quality of Services.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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