Provision record
Smartsheet · Smartsheet Privacy Policy · View original document ↗

Cookies and Tracking Technologies

Medium severity High confidence Explicit document language Common · 279 of 352 platforms
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Document Record

What it is

Smartsheet uses cookies and tracking tools on its website to collect usage data, remember settings, and show you targeted ads. You can manage most cookie settings through their cookie preference center, though turning some off may affect how the site works.

ⓘ

This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Cookies and tracking technologies enable Smartsheet and its advertising partners to build a profile of your online behavior, and understanding how to control them is important for users who value privacy.

Recent Activity

This document changed recently

Medium Jun 5, 2026

The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.

View change record →

Consumer impact (what this means for users)

Smartsheet places cookies and tracking technologies on your device when you visit its website, some of which are used for targeted advertising; you can limit non-essential cookies through Smartsheet's cookie preference center, though this may reduce site functionality.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit the Smartsheet privacy notice page and access the cookie preference center link. Adjust your settings to decline advertising and non-essential analytics cookies.

How other platforms handle this

Roblox Medium

identify any suspicious activities so we can try to protect users from payment fraud and other inappropriate activities

Microsoft Medium

We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies, pixel tags, web beacons, and similar technologies on our Site. These technologies allow us to collect information about your use of the Site, remember your preferences, and deliver targeted advertising. You may manage your cookie preferences through our cookie preference center or through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

Excerpt from Smartsheet's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Cookie and tracking technology use is regulated by the ePrivacy Directive and GDPR for EU and UK users, requiring prior informed consent for non-essential cookies.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
Smartsheet Privacy Policy
Entity
Smartsheet
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008064
Document ID
CA-D-00712
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
aa3e2b37314e800adf6f92513bffd0a54c2369282b4a03c0788838ef681cf41e
Analysis generated
May 7, 2026 16:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Smartsheet
Document: Smartsheet Privacy Policy
Record ID: CA-P-008064
Captured: 2026-05-07 16:22:45 UTC
SHA-256: aa3e2b37314e800a…
URL: https://conductatlas.com/platform/smartsheet/smartsheet-privacy-policy/provision/CA-P-008064/cookies-and-tracking-technologies/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Smartsheet's Cookies and Tracking Technologies clause do?

Cookies and tracking technologies enable Smartsheet and its advertising partners to build a profile of your online behavior, and understanding how to control them is important for users who value privacy.

How does this clause affect you?

Smartsheet places cookies and tracking technologies on your device when you visit its website, some of which are used for targeted advertising; you can limit non-essential cookies through Smartsheet's cookie preference center, though this may reduce site functionality.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with Smartsheet?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Smartsheet.