Smartsheet uses cookies and tracking tools on its website to collect usage data, remember settings, and show you targeted ads. You can manage most cookie settings through their cookie preference center, though turning some off may affect how the site works.
This analysis describes what Smartsheet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Cookies and tracking technologies enable Smartsheet and its advertising partners to build a profile of your online behavior, and understanding how to control them is important for users who value privacy.
The updated privacy policy states that only Smartsheet's U.S.-based affiliates participate in the EU-U.S., UK Extension, and Swiss-U.S. Data Privacy Framework. Previously, the policy referenced participation by Smartsheet and its affiliates without geographic qualification. This narrowed scope may affect the data transfer mechanisms available for processing personal data from EU, UK, and Swiss users if non-U.S. affiliates are involved in data handling. The policy does not explicitly describe alternative transfer mechanisms for non-U.S. affiliates.
View change record →Smartsheet places cookies and tracking technologies on your device when you visit its website, some of which are used for targeted advertising; you can limit non-essential cookies through Smartsheet's cookie preference center, though this may reduce site functionality.
How other platforms handle this
We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your use of our services, including pages visited, links clicked, browser type, IP address, and device identifiers. We may use this information for analytics, advertising, and to improve our service...
We and our third-party partners use cookies, pixels, tags, and similar tracking technologies on our websites and in our emails to collect and store certain information when you use or interact with our services or open our emails. These technologies may be used to collect information such as browser...
When you use the Platform, we collect internet usage information about you, such as information about your browsing behavior, search history on the Platform, and information about your interactions with the Platform and our advertisements, including advertisement impressions and whether you clicked ...
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Smartsheet has changed this document before.
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"We use cookies, pixel tags, web beacons, and similar technologies on our Site. These technologies allow us to collect information about your use of the Site, remember your preferences, and deliver targeted advertising. You may manage your cookie preferences through our cookie preference center or through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.— Excerpt from Smartsheet's Smartsheet Privacy Policy
(1) REGULATORY LANDSCAPE: Cookie and tracking technology use is regulated by the ePrivacy Directive and GDPR for EU and UK users, requiring prior informed consent for non-essential cookies. The CCPA and CPRA regulate targeted advertising cookies for California residents. The FTC has issued guidance on online behavioral advertising. Relevant enforcement authorities include EU data protection authorities, the UK ICO, and the California Privacy Protection Agency. (2) GOVERNANCE EXPOSURE: Medium. The adequacy of Smartsheet's cookie consent implementation, including whether the consent banner meets GDPR's freely given, specific, and informed standards and whether the default is non-consent for non-essential cookies, is a compliance evaluation point that cannot be fully assessed from the notice text alone. (3) JURISDICTION FLAGS: EU and UK users face the most significant regulatory protections, requiring opt-in consent for advertising cookies. California residents have opt-out rights under CPRA for cookies used to share data with advertising partners. Other US state privacy laws may provide parallel opt-out rights. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise organizations should be aware that employees accessing smartsheet.com may be subject to cookie-based advertising tracking even if they use Smartsheet through a corporate account. Procurement teams should assess whether this is addressed in their service agreements or enterprise privacy arrangements. (5) COMPLIANCE CONSIDERATIONS: Users should access Smartsheet's cookie preference center to review and adjust their settings. Legal teams implementing Smartsheet in EU or UK contexts should audit the cookie consent mechanism to confirm it meets regulatory standards, particularly for the categories of advertising and analytics cookies deployed.
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Cookies and tracking technologies enable Smartsheet and its advertising partners to build a profile of your online behavior, and understanding how to control them is important for users who value privacy.
Smartsheet places cookies and tracking technologies on your device when you visit its website, some of which are used for targeted advertising; you can limit non-essential cookies through Smartsheet's cookie preference center, though this may reduce site functionality.
ConductAtlas has identified this type of provision across 79 platforms. See the full comparison.
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