Signal · Signal Privacy Policy · View original document ↗

$100 Aggregate Liability Cap

Medium severity Rare · 5 of 343 platforms
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This analysis describes what Signal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The liability limitation operates to restrict the scope of recoverable damages in disputes to direct damages only, with a stated maximum of $100 across all claims. This structure defines the financial exposure Signal assumes for service-related disputes.

Consumer impact (what this means for users)

Users operate under a liability framework where claims for lost profits, consequential damages, and other indirect harm categories are excluded from recovery, and any remaining recoverable damages are capped at $100 total. This cap applies regardless of the actual harm or service costs involved.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

Google AI Studio Medium

Google's total liability to you for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Gemini API (or, if we choose, to supplying you the services again) in the 12 months before the breach.

Duolingo Medium

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DUOLINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESUL...

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▸ View Original Clause Language DOCUMENT RECORD
"
THE SIGNAL PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE SIGNAL PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

— Excerpt from Signal's Signal Privacy Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Signal Privacy Policy
Entity
Signal
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
May 10, 2026
Record ID
CA-P-003035
Document ID
CA-D-00305
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c987bd00ea1fa41c8839b08b6e171831f324f37a5caf9a73223693d82c3902da
Analysis generated
April 18, 2026 11:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Signal
Document: Signal Privacy Policy
Record ID: CA-P-003035
Captured: 2026-04-18 11:58:17 UTC
SHA-256: c987bd00ea1fa41c…
URL: https://conductatlas.com/platform/signal/signal-privacy-policy/100-aggregate-liability-cap/
Accessed: June 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Signal's $100 Aggregate Liability Cap clause do?

The liability limitation operates to restrict the scope of recoverable damages in disputes to direct damages only, with a stated maximum of $100 across all claims. This structure defines the financial exposure Signal assumes for service-related disputes.

How does this clause affect you?

Users operate under a liability framework where claims for lost profits, consequential damages, and other indirect harm categories are excluded from recovery, and any remaining recoverable damages are capped at $100 total. This cap applies regardless of the actual harm or service costs involved.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 5 platforms. See the full comparison.

Is ConductAtlas affiliated with Signal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Signal.