Your Shopify subscription renews automatically each month or year and Shopify charges your payment method on file without further notice unless you cancel before the renewal date.
This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision creates a continuous billing mechanism that continues service and charges unless affirmative user action is taken. The operational significance lies in the requirement that users must initiate cancellation proactively rather than subscriptions terminating automatically at period end.
The updated terms clarify the legal identity of the Shopify entity you contract with and establish which courts have exclusive jurisdiction to resolve disputes, depending on your store's billing address. Previously, the terms specified exclusive jurisdiction by region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas). The revised structure presents this information in a table format and adds explicit language stating that disputes can only be brought in the courts listed for your region, with those courts having exclusive jurisdiction. Shopify Inc. may act as a billing agent for other Shopify entities to collect fees and remit taxes in some jurisdictions. You can review the contracting party and forum table in Section 13 to confirm which entity and courts apply to your store based on your billing address.
View change record →Merchants who no longer wish to use Shopify must proactively cancel their account before the renewal date or face an automatic charge for the next subscription period; annual plan merchants face a larger single charge if renewal goes unnoticed.
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"Unless you notify Shopify before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment method we have on record for you.Excerpt from Shopify's Terms of Service
REGULATORY LANDSCAPE: Automatic renewal clauses are subject to specific disclosure and consent requirements in several US states, most notably California's Automatic Renewal Law (ARL) which requires clear and conspicuous disclosure of auto-renewal terms and an …
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The provision creates a continuous billing mechanism that continues service and charges unless affirmative user action is taken. The operational significance lies in the requirement that users must initiate cancellation proactively rather than subscriptions terminating automatically at period end.
Merchants who no longer wish to use Shopify must proactively cancel their account before the renewal date or face an automatic charge for the next subscription period; annual plan merchants face a larger single charge if renewal goes unnoticed.
ConductAtlas has identified this type of provision across 141 platforms. See the full comparison.
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