This analysis describes what Shopify's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This obligation means merchants bear the financial cost of defending Shopify and a broad range of affiliated parties against any claim or demand arising in connection with the merchant's use of the services.
Interpretive note: The excerpt ends with an ellipsis, indicating the full clause likely specifies triggering conditions or further scope that is not present in the provided text. The canonical claim reflects only what the excerpt explicitly states.
The updated terms clarify the legal identity of the Shopify entity you contract with and establish which courts have exclusive jurisdiction to resolve disputes, depending on your store's billing address. Previously, the terms specified exclusive jurisdiction by region (Ontario for US/Canada, Singapore for Asia Pacific, Ireland for EMEA and other areas). The revised structure presents this information in a table format and adds explicit language stating that disputes can only be brought in the courts listed for your region, with those courts having exclusive jurisdiction. Shopify Inc. may act as a billing agent for other Shopify entities to collect fees and remit taxes in some jurisdictions. You can review the contracting party and forum table in Section 13 to confirm which entity and courts apply to your store based on your billing address.
View change record →Merchants are contractually responsible for covering any claim or demand made against Shopify and its extensive list of related parties, including the cost of reasonable attorneys' fees.
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This obligation means merchants bear the financial cost of defending Shopify and a broad range of affiliated parties against any claim or demand arising in connection with the merchant's use of the services.
Merchants are contractually responsible for covering any claim or demand made against Shopify and its extensive list of related parties, including the cost of reasonable attorneys' fees.
ConductAtlas has identified this type of provision across 228 platforms. See the full comparison.
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