Governance document

CA-D-000261

Shein Terms and Conditions

Shein

Last change detected August 16, 2026 Terms of service

SHA-256: 60860300d5dea7fb9aa… 14 versions captured 5 changes documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

83 Total

8 High severity

50 Medium severity

25 Low severity

Key Facts

What may Shein disclose in the event of a merger?

Shein may disclose personal information — including account information, Wallet balance, and points information — to a buyer, prospective buyer, corporate affiliate, or other successor in the event of a merger.

Can Shein disclose personal information to a buyer, prospective buyer, corporate affiliate, or other successor in the event of a merger?

May personal data be accessed or transferred outside of the United States when users use Shein's Services?

When users use Shein's Services, their personal data may be accessed or transferred outside of the United States, including when Basic Personal Identifiers are sent to a seller located in China to fulfill an order.

Can Basic Personal Identifiers be sent to a seller located in China to fulfill an order?

Will all associated information be deleted if a user requests deletion of their personal data?

Shein states that if a user requests deletion of their personal data, the user will not be able to log in again and all associated information — including SHEIN Wallet Credits, coupon codes, points, and VIP status — will be deleted.

What does Shein use data about how users engage with its Services for?

Shein uses data about how users engage with its Services — including browsing, adding to cart, saving items, placing orders, and returns — for market research, statistical analysis, and the display of personalized advertising.

What Basic Personal Identifiers does Shein collect?

Shein collects Basic Personal Identifiers from users, including name, address, government-issued identifier, email address, and phone number.

What body measurement data does Shein collect from users?

Shein collects body measurement data and style preferences from users, including indicated body shape, height, chest, waist, and hip circumference, weight, and preferences for clothing sizes or styles.

What does Shein do with user communications?

Shein monitors, reviews, and analyzes user communications to improve and develop its AI-powered virtual assistant.

What will Shein attempt to provide regarding changes that materially affect users' privacy rights?

Shein will attempt to provide advance notice of changes that materially affect users' privacy rights, so that users have a reasonable opportunity to review the changes before continuing to use the Site or Services.

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Summary

This document sets out how Shein collects and uses your personal information — including your measurements, browsing behavior, and government-issued IDs — and under what conditions it shares that information with sellers, partners, and potential buyers of the company. You can opt out of Shein selling or sharing your data for targeted advertising by clicking the 'Do Not Sell or Share My Personal Information' link, but you must take that step yourself or you remain opted in. If you ask Shein to delete your data, your account, Wallet Credits, points, and VIP status will all be permanently erased.

Analysis

Shein's Terms and Conditions establish the data collection, usage, sharing, and privacy rights framework governing users of its platform. Shein collects Basic Personal Identifiers, government-issued identifiers, body measurement data, and detailed behavioral engagement data, which it uses for market research, statistical analysis, personalized advertising, and AI development. Personal data may be shared with third-party sellers for order fulfillment, transferred internationally including to sellers in China, and disclosed to corporate successors or prospective buyers in the event of a merger. Users hold rights to data portability, deletion, and opt-out of sale or sharing of personal information, though deletion permanently eliminates accumulated account benefits including Wallet Credits, points, and VIP status, and the document's notice obligation for material privacy changes is qualified as an attempt rather than a firm commitment.

What this means for you

Using Shein's platform means your body measurements, browsing activity, cart behavior, and government-issued identifiers are collected and used for personalized advertising and AI development, and your Basic Personal Identifiers may be shared with third-party sellers and transferred internationally, including to sellers in China. Your personal information — including Wallet balance and points — may also be disclosed to prospective corporate buyers in the event of a merger, even if a transaction does not complete. If you want to stop Shein from selling or sharing your personal information for targeted advertising, you can click the 'Do Not Sell or Share My Personal Information' control on the platform; be aware that requesting deletion of your personal data will permanently remove your Wallet Credits, coupon codes, points, and VIP status.

Institutional Analysis

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5 important changes detected

14 versions captured · Last updated: June 2026

June 12, 2026

low

What changed On June 12, 2026, Shein modified two sentences in its Terms and Conditions document, including a change to search example text from 'bikini' to 'squishy' and removal of login/registration UI elements from the document. The substantive Privacy Notice section dated March 31, 2026, remains unchanged. This appears to be a formatting or navigation element update with no material change to privacy, data collection, or consumer rights as stated in the policy.

Why this matters The detected changes appear to be formatting and navigation element updates rather than substantive policy revisions. The Privacy Notice section that explains data collection, use, and consumer rights remains dated March 31, 2026, with no modifications noted. No new obligations, restrictions, or data practices have been added or removed based on the available change information.

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May 11, 2026

low

What changed On May 11, 2026, Shein updated its Terms and Conditions with minor interface changes to its website navigation and user account messaging. The changes include updated example search terms in the navigation header, added messaging informing users that saved shopping cart items are preserved and accessible upon sign-in, and removed a CAPTCHA-style verification prompt. These modifications appear to be primarily user interface and experience refinements rather than substantive changes to Shein's contractual terms, data practices, or user obligations.

Why this matters The detected changes to Shein's Terms and Conditions on May 11, 2026 appear to be primarily user interface and experience refinements rather than modifications to contractual rights or obligations. The updates include changes to navigational elements, messaging about saved shopping carts, and removal of a verification prompt. No material changes to data collection, usage rights, fees, dispute resolution, or consumer protections were detected in the diff provided.

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May 1, 2026 low

Shein's privacy notice updated a single example product reference, changing from 'bikini' to 'dresses' in their search navigation help text. This is a minor editorial update to product category language …

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April 29, 2026 medium

Shein removed language from their cookie consent interface that asked users whether they agreed to have their account remembered for future logins. The new version no longer includes this yes/no …

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April 19, 2026 low

Shein updated its website interface on April 19, 2026 to add three UI elements: a message informing returning users that saved shopping cart items are preserved, a prompt to sign …

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Featured, High severity

Data Disclosed in Corporate Transactions Compare →

Personal information, including financial account details like Wallet balances, may transfer to entirely new corporate entities — including prospective buyers who may not complete a transaction — without individual user consent.

Added July 10, 2026 Standard Seen across 288 platforms
Personal Data Transferred Outside the United States Compare →

Cross-border data transfers, particularly to countries outside U.S. jurisdiction, may subject user data to different legal protections than those applicable in the United States.

Added July 10, 2026 Standard Seen across 288 platforms
Right to Deletion Causes Loss of Account Benefits Compare →

Exercising the right to data deletion permanently eliminates accumulated account benefits with monetary or status value, creating a concrete financial disincentive to exercising that right.

Added July 10, 2026 Standard Seen across 290 platforms

Featured, Medium severity

Browsing Data Used for Personalized Advertising Compare →

Users' detailed on-platform behavioral activity — not just purchases — is used to build personalized advertising, meaning routine browsing generates data with advertising value.

Added July 10, 2026 Standard Seen across 279 platforms
Collection of Basic Personal Identifiers Compare →

The category of data collected includes government-issued identifiers such as national ID numbers and driver's license numbers, which are sensitive credentials beyond standard contact information.

Added July 10, 2026 Standard Seen across 296 platforms
Collection of Body Measurements and Style Preferences Compare →

Body measurement data is a sensitive personal category; its collection by a retailer goes beyond standard purchase or contact information and enables detailed physical profiling.

Added July 10, 2026 Standard Seen across 296 platforms
Communications Monitored to Train AI Assistant Compare →

User communications — which may include personal details shared in customer service contexts — are used as training and development material for an AI system.

Added July 10, 2026 Standard Seen across 279 platforms
Policy Modification With Material Change Notice Compare →

The notice obligation is qualified by 'attempt to provide' rather than a firm commitment, and applies only to changes that 'materially' affect privacy rights, leaving non-material changes without a notice requirement.

Added July 10, 2026 Standard Seen across 289 platforms
Right to Access and Receive Copy of Personal Data Compare →

The right to receive data in a machine-readable format supports portability, allowing users to transfer or use their data elsewhere.

Added July 10, 2026 Standard Seen across 290 platforms
Right to Opt Out of Sale or Sharing of Data Compare →

Shein makes the opt-out right contingent on the user taking affirmative action through a specific control; users who do not act remain opted in.

Added July 10, 2026 Standard Seen across 290 platforms
Sharing Identifiers With Third Party Sellers for Fulfillment Compare →

Users' contact and address data passes to third-party sellers — parties outside of Shein — whose own data practices may differ from Shein's.

Added July 10, 2026 Standard Seen across 288 platforms
SHEIN Claims No Automated Decision-Making Subject to Rights Compare →

Shein's self-assessment that its automated decision-making is not subject to opt-out rights effectively forecloses that rights avenue for users without independent verification.

Added July 10, 2026 Standard Seen across 217 platforms