Scale AI · Scale AI Terms of Service

User Indemnification

Medium severity
Share 𝕏 Share in Share 🔒 PDF

What it is

If your use of Scale AI's services causes a legal claim against Scale AI, you have to pay for Scale AI's legal costs and any damages — even if you didn't intend to cause harm.

Consumer impact (what this means for users)

If you accidentally violate Scale AI's terms — for example by uploading content that infringes a third-party copyright — you could be personally responsible for paying Scale AI's legal defense costs and any damages awarded against them.

Cross-platform context

See how other platforms handle User Indemnification and similar clauses.

Compare across platforms →
Need full compliance memos? See Professional →

Why it matters (compliance & risk perspective)

This is a broad indemnification clause that could expose individual users to significant financial liability for legal fees and damages arising from how they use the service, including unintentional violations.

View original clause language
You agree to defend, indemnify, and hold harmless Scale, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Governed by California contract law (Cal. Civ. Code §2772 et seq.) and general common law indemnification principles. FTC Act Section 5 may apply if the indemnification clause is so broad as to constitute an unfair or unconscionable consumer contract term. No specific regulatory agency holds primary enforcement authority over commercial indemnification clauses.

🔒

Compliance intelligence locked

Regulatory citations, enforcement risk, and due diligence action items.

Watcher $9.99/mo Professional $149/mo

Watcher: regulatory citations. Professional: full compliance memo.

Applicable agencies

  • FTC
    Overbroad indemnification in consumer contracts of adhesion may constitute an unfair practice under FTC Act Section 5 if it imposes disproportionate financial risk on consumers.
    File a complaint →

Provision details

Document information
Document
Scale AI Terms of Service
Entity
Scale AI
Document last updated
April 29, 2026
Tracking information
First tracked
April 30, 2026
Last verified
April 30, 2026
Record ID
CA-P-004328
Document ID
CA-D-00469
Evidence Provenance
Source URL
Wayback Machine
SHA-256
b5bb4058a72d1d21c6706e97067d66c6b5088984116f1509d8cfe03bbd813730
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Scale AI | Document: Scale AI Terms of Service | Record: CA-P-004328
Captured: 2026-04-30 08:42:44 UTC | SHA-256: b5bb4058a72d1d21…
URL: https://conductatlas.com/platform/scale-ai/scale-ai-terms-of-service/user-indemnification/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

Other provisions in this document