Scale AI · Scale AI Terms of Service · View original document ↗

Class Action Waiver

High severity Medium confidence Explicitdocumentlanguage Common · 86 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Scale AI Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

You agree to waive your right to join or start a class action lawsuit against Scale AI, meaning any legal claim must be pursued individually, which can make smaller claims economically impractical.

This analysis describes what Scale AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision structures the procedural framework for dispute resolution by limiting proceedings to individual claims and establishing a jury trial waiver in court proceedings. The restriction to individual arbitration modifies the available forums and procedures for resolving disputes between the parties.

Interpretive note: Enforceability depends on jurisdiction; EU and some U.S. state courts have declined to enforce class action waivers in consumer contexts under applicable local law.

Consumer impact (what this means for users)

This clause means you cannot join with other users to bring a collective lawsuit against Scale AI, and if your individual harm is small, the cost of pursuing it alone through arbitration may exceed any potential recovery.

How other platforms handle this

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

Netflix Medium

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND NETFLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless ...

See all platforms with this clause type →

Monitoring

Scale AI has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
You and Scale each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Scale each waive any right to a jury trial.

— Excerpt from Scale AI's Scale AI Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts are scrutinized under the FTC Act and have been challenged by state AGs in California and other states. The CFPB has specifically targeted class action waivers in financial products, though Scale AI is not a financial services provider. The EU Unfair Contract Terms Directive and national implementations generally treat class action waivers as potentially unfair terms in consumer contracts, making them unenforceable against EU consumers. The jury trial waiver is a separate but related recourse limitation. (2) GOVERNANCE EXPOSURE: High. The combination of mandatory arbitration and class action waiver creates a compound recourse limitation that is among the most restrictive standard structures available to companies under U.S. law. For institutional users, the waiver of jury trial in any court proceedings is an additional governance consideration for contract risk assessment. (3) JURISDICTION FLAGS: EU and EEA users are likely not bound by this waiver under local consumer protection law. UK users may similarly retain collective redress rights. California has specific scrutiny of class action waivers under consumer protection statutes, and courts have found some such waivers unconscionable depending on the circumstances of formation. Illinois, New York, and other states with strong consumer protection frameworks may also limit enforceability. (4) CONTRACT AND VENDOR IMPLICATIONS: For B2B customers, the class action waiver and jury trial waiver are standard considerations in vendor risk assessments. These provisions effectively foreclose coordinated litigation with other similarly situated business customers, which can limit leverage in disputes about systemic service failures or data breaches. (5) COMPLIANCE CONSIDERATIONS: Legal teams should document whether this provision has been adequately disclosed to users in each jurisdiction where Scale AI's website is accessible. Organizations subject to EU or UK law should assess whether to rely on the class action waiver in any dispute resolution strategy involving EU or UK counterparties. Consumer advocacy compliance programs should flag this provision for monitoring against evolving FTC and state AG enforcement priorities.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC reviews class action waivers in consumer contracts as part of its unfair or deceptive practices enforcement authority
    File a complaint →
  • State AG
    State Attorneys General, particularly in California, can challenge class action waivers under state consumer protection statutes
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Scale AI Terms of Service
Entity
Scale AI
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 10, 2026
Record ID
CA-P-004325
Document ID
CA-D-00469
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b5bb4058a72d1d21c6706e97067d66c6b5088984116f1509d8cfe03bbd813730
Analysis generated
April 30, 2026 08:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Scale AI
Document: Scale AI Terms of Service
Record ID: CA-P-004325
Captured: 2026-04-30 08:42:44 UTC
SHA-256: b5bb4058a72d1d21…
URL: https://conductatlas.com/platform/scale-ai/scale-ai-terms-of-service/class-action-waiver/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Scale AI's Class Action Waiver clause do?

This provision structures the procedural framework for dispute resolution by limiting proceedings to individual claims and establishing a jury trial waiver in court proceedings. The restriction to individual arbitration modifies the available forums and procedures for resolving disputes between the parties.

How does this clause affect you?

This clause means you cannot join with other users to bring a collective lawsuit against Scale AI, and if your individual harm is small, the cost of pursuing it alone through arbitration may exceed any potential recovery.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 86 platforms. See the full comparison.

Is ConductAtlas affiliated with Scale AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Scale AI.