Governance document

CA-D-000469

Scale AI Terms of Service

Scale AI

Last change detected September 11, 2026 Terms of service

SHA-256: b6d48e41b060c5cb2a4… 8 versions captured 6 changes documented

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

View original document at Scale AI ↗

This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

40 Total

17 High severity

18 Medium severity

5 Low severity

Key Facts

What is Scale AI's aggregate liability to users for all claims limited to?

Scale AI's aggregate liability to users for all claims is limited to $100.

Does a user's authorization to access the Site terminate automatically upon any violation of the Terms?

Scale AI's Terms provide that a user's authorization to access the Site terminates automatically upon any violation of the Terms.

Will Scale AI and its suppliers be liable for indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use the Site?

Scale AI and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of the use or inability to use the Site.

Are users prohibited from modifying or making derivative works based upon the Sites?

Scale AI prohibits users from modifying or making derivative works based upon the Sites.

May Scale AI terminate the Terms or suspend or terminate a user's access to the Site at any time?

Scale AI may, at its sole discretion, terminate the Terms or suspend or terminate a user's access to the Site at any time for any reason or no reason, with or without notice.

Does Scale AI have sole discretion to terminate the Terms or suspend or terminate a user's access to the Site?

Scale AI may, at its sole discretion, terminate the Terms or suspend or terminate a user's access to the Site at any time for any reason or no reason, with or without notice.

Can Scale AI revise the Terms at any time?

Scale AI may revise the Terms at any time without notice, but will use commercially reasonable efforts to notify users of any material changes.

Will Scale AI use commercially reasonable efforts to notify users of material changes?

Scale AI may revise the Terms at any time without notice, but will use commercially reasonable efforts to notify users of any material changes.

Does Scale AI own all right, title, and interest in and to the Sites?

Scale AI owns all right, title, and interest in and to the Sites, including all intellectual property rights therein.

Does Scale AI provide the Site and all materials and content on and available through the Site on an 'as is' and 'as available' basis?

Scale AI provides the Site and all materials and content on and available through the Site on an 'as is' and 'as available' basis.

Stay ahead of the changes

Track Scale AI and get the diff the day its terms change.

Monitor Scale AI + up to 20 platforms — $4.99/mo →

Summary

Scale AI's Terms give you a limited, revocable right to use its Site for your own internal purposes, while Scale AI keeps all ownership of the Site and can end your access at any time without notice or reason. If something goes wrong, Scale AI's total financial responsibility to you is capped at $100, and it is never liable for indirect or consequential harm. You also agree to cover Scale AI's legal costs if a third party brings a claim related to your use.

Analysis

Scale AI's Terms of Service establish a narrow, revocable, non-transferable license for users to access and use the Site solely for internal purposes through supported browsers, while reserving to Scale AI complete ownership of all intellectual property in the Sites. The document imposes a $100 aggregate liability cap, excludes indirect, incidental, special, consequential, and punitive damages entirely, and conditions all access on an 'as is' and 'as available' basis with no warranties. Scale AI retains sole discretion to suspend or terminate access at any time, for any reason or no reason, with or without notice, and to revise the Terms at any time, with commercially reasonable efforts to notify users of material changes only. Users bear broad indemnification obligations covering Scale AI and its officers, directors, employees, consultants, affiliates, subsidiaries, and agents against all third-party claims, and grant Scale AI a perpetual, irrevocable, royalty-free, unrestricted license over any Feedback provided.

What this means for you

As a user, your access to the Site can be ended by Scale AI at any time, for any reason, without notice, and automatically ends if you violate any part of the Terms. Any Feedback you submit becomes permanently and irrevocably available to Scale AI for any purpose, with no way to retract it. Scale AI may monitor all information you send or receive through the Site. Your financial recourse against Scale AI for any harm is capped at $100, and you cannot recover indirect, consequential, or punitive damages. You are responsible for defending and indemnifying Scale AI and its associated personnel against third-party claims arising from your use. Scale AI may change the Terms at any time; for material changes, it will use commercially reasonable efforts to notify you.

Institutional Analysis

Stay ahead of the changes

Institutional analysis available with Insight

Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

Monitor Scale AI + up to 20 platforms — $4.99/mo → Get the research letter, free

6 important changes detected

8 versions captured · Last updated: August 2026

August 29, 2026

low

What changed Scale AI added 'National Security' to its product portfolio list in the footer navigation of its Terms of Service, detected on August 29, 2026. This appears to be a product category or service offering addition rather than a change to the terms themselves. The operational difference, if any, depends on what services fall under the National Security product offering, which is not defined in the changed text.

Why this matters This change adds 'National Security' to Scale AI's product navigation menu in the Terms of Service footer. No modifications to binding contractual terms, obligations, or consumer rights are reflected in the detected change. The practical impact depends on what services or data processing practices fall under the National Security product category, which is not defined in the changed text.

View full change record →

August 28, 2026

low

What changed Scale AI updated its Terms of Service in an update detected on August 28, 2026. The change modified one sentence in the footer navigation, replacing the reference 'Scale GenAI Platform' with 'Scale GenAI Portfolio'. This is a product naming or organizational clarification with no operational impact on the terms themselves.

Why this matters This change does not materially affect the substantive terms consumers operate under. The modification is a product naming clarification in the footer navigation, changing 'Scale GenAI Platform' to 'Scale GenAI Portfolio'. No rights, obligations, or operational policies were altered.

View full change record →

August 26, 2026 low

Scale AI's website navigation was revised in an update detected on August 26, 2026. The primary change was replacing the 'Book demo' button with 'Get Started' in the header navigation …

View change record →

July 9, 2026 low

Scale AI's Terms of Service footer was updated on July 9, 2026 to add a link to 'Brand Guidelines' in the navigation menu. This is a formatting and navigation change …

View change record →

July 2, 2026 low

Scale AI added 'Data Partnerships' as a new navigation link in the footer of their Terms of Service page on July 2, 2026. Previously, this link was not present in …

View change record →

May 11, 2026 low

Scale AI's website navigation and footer underwent restructuring on May 11, 2026. The header changed from 'Products Research Enterprise Government' to 'Products Solutions Research Resources', and the product listing was …

View change record →

Featured, High severity

Aggregate liability cap of one hundred dollars Compare →

A $100 aggregate cap on all claims means users have severely limited financial recourse against Scale AI regardless of the harm suffered.

Added July 10, 2026 Standard Seen across 287 platforms
Automatic termination on Terms violation Compare →

Automatic termination on any violation means access ends without any action by Scale AI and without any grace period or notice.

Added July 10, 2026 Standard Seen across 277 platforms
Exclusion of indirect and consequential damages Compare →

Excluding these categories of damages eliminates the types of loss most likely to reflect the actual harm a user suffers, leaving only a narrow range of recoverable damages.

Added July 10, 2026 Standard Seen across 287 platforms
Prohibition on modifying or creating derivative works Compare →

This prohibition prevents users from adapting, building upon, or repurposing any part of the Sites.

Added July 10, 2026 Standard Seen across 282 platforms
Scale discretionary termination at any time Compare →

Because Scale AI may act at its sole discretion with or without notice and for any reason or no reason, users have no procedural or substantive protection against termination or suspension.

Added July 10, 2026 Standard Seen across 263 platforms
Scale may revise Terms without notice Compare →

The general right to revise without notice means non-material changes take effect without any warning, while the notification obligation for material changes is qualified to commercially reasonable efforts rather than guaranteed notice.

Added July 10, 2026 Standard Seen across 289 platforms
Scale ownership of all Site intellectual property Compare →

Complete ownership by Scale AI means users hold no ownership interest in any element of the Sites.

Added July 10, 2026 Standard Seen across 257 platforms
Site provided as-is without warranties Compare →

An 'as is' and 'as available' provision signals the absence of warranties about the Site's quality, fitness, or uninterrupted availability.

Added July 10, 2026 Standard Seen across 287 platforms
User grants royalty-free Feedback license Compare →

Because the license is perpetual, irrevocable, and unrestricted as to manner and purpose, users permanently lose control over any Feedback they provide.

Added July 10, 2026 Standard Seen across 257 platforms
User indemnification obligation to Scale Entities Compare →

A broad indemnification obligation means users bear the cost of defending Scale AI and its associated persons and entities against third-party claims.

Added July 10, 2026 Standard Seen across 229 platforms

Featured, Medium severity

Scale right to monitor Site transmissions Compare →

Scale AI's reservation of this right means no transmission through the Site can be treated as private or unmonitored.

Added July 10, 2026 Standard Seen across 296 platforms
Site access license grant Compare →

The license is revocable and narrowly scoped to internal purposes via supported browsers, meaning any use outside those conditions falls outside the grant.

Added July 10, 2026 Standard Seen across 297 platforms