Salesforce · Salesforce Terms of Service · View original document ↗

EU Data Act customer data access right

Medium severity Medium confidence Explicitdocumentlanguage Common · 291 of 352 platforms
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This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The clause identifies a specific legal instrument and effective date that confers enumerated data rights on customers, establishing a concrete regulatory baseline.

Interpretive note: The excerpt is descriptive summary language rather than a contractual obligation clause; it characterizes the EU Data Act's effect without specifying how or whether Salesforce contractually commits to fulfilling these rights. The primary proposition selected is the enumeration of data rights; the flexibility and interoperability characterization is recorded in omitted_material.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 5195 other provisions on other platforms.

Consumer impact (what this means for users)

Customers are described as holding rights to access, transfer, or delete their data under the EU Data Act as of September 12, 2025.

How other platforms handle this

Skillshare Medium

If you wish to access, review, or make any changes to Personal Data you have provided to us through the Services, please submit a request through our Online Form, or email us at help@skillshare.com...

GitHub Medium

The right to access the data collected about you

Discord Medium

If you want to see what information we have collected about you, you can request a copy of your data in the Data & Privacy section of your User Settings. You should receive your data packet within 30 days.

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▸ View Original Clause Language DOCUMENT RECORD
"
On September 12, 2025, the EU Data Act went into effect, giving customers more control over their data. This includes the right to access, transfer, or delete their data, providing greater flexibility and interoperability.

— Excerpt from Salesforce's Salesforce Terms of Service

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Salesforce Terms of Service
Entity
Salesforce
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-031793
Document ID
CA-D-00201
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b0e83e52b18b76cd22e875ffb19594e95eb4386993dd14735c9c7b7c6f5c8a89
Analysis generated
April 27, 2026 14:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Salesforce
Document: Salesforce Terms of Service
Record ID: CA-P-031793
Captured: 2026-04-27 14:22:34 UTC
SHA-256: b0e83e52b18b76cd…
URL: https://conductatlas.com/platform/salesforce/salesforce-terms-of-service/provision/CA-P-031793/eu-data-act-customer-data-access-right/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Salesforce's EU Data Act customer data access right clause do?

The clause identifies a specific legal instrument and effective date that confers enumerated data rights on customers, establishing a concrete regulatory baseline.

How does this clause affect you?

Customers are described as holding rights to access, transfer, or delete their data under the EU Data Act as of September 12, 2025.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.

Is ConductAtlas affiliated with Salesforce?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Salesforce.