If you are under 16 years old (or the applicable age of consent in your jurisdiction), Salesforce requires you to opt in — rather than opt out — before certain disclosures of your personal data to third parties.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes Salesforce's operational compliance framework with children's data protection requirements under regulations such as COPPA (Children's Online Privacy Protection Act). The provision defines the threshold conditions under which the company collects data from minors and specifies the consent mechanisms required for different age groups.
Users under 16 (or the applicable age threshold) benefit from an opt-in framework for third-party data disclosures rather than having to take action to opt out, reflecting heightened protection for minors under GDPR, CCPA, and other frameworks.
How other platforms handle this
to lodge a complaint with the data protection authority in your jurisdiction.
You can always contact your local data protection authority if you have concerns regarding your rights under local law.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"Our websites and services are not directed at children. We do not knowingly collect Personal Data from children under the age of 13. We do not knowingly collect Personal Data for children between 13-18 unless we have obtained consent from a parent or guardian, such collection is subject to a separate agreement with us or the visit by a child is unsolicited or incidental.Excerpt from Salesforce's Privacy Statement
This provision reflects GDPR Article 8, CCPA/CPRA provisions for consumers under 16, and state minor privacy laws such as COPPA applicability thresholds.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This clause establishes Salesforce's operational compliance framework with children's data protection requirements under regulations such as COPPA (Children's Online Privacy Protection Act). The provision defines the threshold conditions under which the company collects data from minors and specifies the consent mechanisms required for different age groups.
Users under 16 (or the applicable age threshold) benefit from an opt-in framework for third-party data disclosures rather than having to take action to opt out, reflecting heightened protection for minors under GDPR, CCPA, and other frameworks.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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