This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The explicit inclusion of an appeal right for denied requests and a non-discrimination guarantee is stronger than many corporate privacy statements, providing meaningful recourse if Salesforce refuses to honor a data subject request.
You can exercise a comprehensive set of privacy rights — including deletion, portability, opt-out of advertising, and appeal of denied requests — by contacting Salesforce via their privacy request form, email, or phone, at no charge.
How other platforms handle this
In addition to the above rights, your local laws (including those in the EU, UK, Japan, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Virginia, or Utah) may afford you f...
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include: the right to know about personal information collected, disclosed, or sold; the right to delete personal information collected from you; the right to opt-out of t...
Depending on where you live, you may have certain rights with respect to your personal information. These rights may include: The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which we collected i...
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"You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws, these rights may include the right to: Access your Personal Data held by us; Know more about how we process your Personal Data; Rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete; Erase or delete your Personal Data; Restrict our processing of your Personal Data; Transfer your Personal Data to another controller (data portability), to the extent possible; Object to any processing of your Personal Data; Opt out of certain disclosures of your Personal Data to third parties; Know what categories of Personal Data are shared for delivering advertisements on non Salesforce websites, applications, and services and the categories of recipients of such Personal Data; Opt out of the sharing of your Personal Data for delivering advertisements on non-Salesforce websites, applications, and services; If you're under the age of 16, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, opt in to certain disclosures of your Personal Data to third parties; Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("automated decision-making"); Withdraw your consent at any time (to the extent we rely on consent as our legal basis for processing); Complain about the use of your Personal Data; Not be discriminated against for exercising your rights as described above; and Appeal our refusal to act upon your request to exercise a right relating to your Personal Data by following the steps provided in response to your inquiry.— Excerpt from Salesforce's Salesforce Privacy Statement
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The explicit inclusion of an appeal right for denied requests and a non-discrimination guarantee is stronger than many corporate privacy statements, providing meaningful recourse if Salesforce refuses to honor a data subject request.
You can exercise a comprehensive set of privacy rights — including deletion, portability, opt-out of advertising, and appeal of denied requests — by contacting Salesforce via their privacy request form, email, or phone, at no charge.
ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.
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