Salesforce has certified compliance with the EU-U.S., Swiss-U.S., and UK Extension to the EU-U.S. Data Privacy Frameworks, committing to specific data protection standards for data transferred from those regions to the US.
This analysis describes what Salesforce's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes Salesforce's legal framework for cross-border data transfers from European jurisdictions to the United States, creating accountability mechanisms through DPF certification that include liability for onward transfers to third parties. The certification satisfies regulatory requirements under EU and UK data protection law that would otherwise restrict such transfers.
EU, Swiss, and UK data subjects whose data is transferred to the US under the DPF have enforceable rights, including access to a free arbitration mechanism if their complaints are not resolved, backed by US FTC oversight.
How other platforms handle this
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Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to know what personal information we have collected about you, the right to delete your personal information, the right to correct inaccurate personal information, the rig...
Depending on where you live, you may have certain rights regarding your personal information, including: the right to know what personal information we have collected about you; the right to delete personal information we have collected from you; the right to correct inaccurate personal information;...
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"Salesforce commits to comply with the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the UK Extension to the EU-U.S. Data Privacy Framework (collectively, the "DPF") and certifies its adherence to the DPF Principles as set forth by the U.S. Department of Commerce, including the onward transfer liability provision, regarding the processing of your Personal Data transferred to the U.S. in reliance on the DPF.— Excerpt from Salesforce's Salesforce Privacy Statement
DPF certification is material for GDPR Chapter V transfer compliance. Legal teams should verify current certification status at dataprivacyframework.gov and monitor for any adequacy challenges or DPF invalidation, which would require fallback to SCCs or BCRs.
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This provision establishes Salesforce's legal framework for cross-border data transfers from European jurisdictions to the United States, creating accountability mechanisms through DPF certification that include liability for onward transfers to third parties. The certification satisfies regulatory requirements under EU and UK data protection law that would otherwise restrict such transfers.
EU, Swiss, and UK data subjects whose data is transferred to the US under the DPF have enforceable rights, including access to a free arbitration mechanism if their complaints are not resolved, backed by US FTC oversight.
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