This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel mid-period lose the monetary value of the remaining subscription time with no recourse for recovery under this provision.
Readers cannot recover any portion of fees paid upon cancellation and will receive no credits for unused time in a subscription period.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
Monitoring
Runway has changed this document before.
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"all fees for the Services are non-refundable, and if you cancel your subscription, you are not entitled to receive any refund or credits for the time remaining in your subscription period.— Excerpt from Runway's Runway Terms of Service
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Users who cancel mid-period lose the monetary value of the remaining subscription time with no recourse for recovery under this provision.
Readers cannot recover any portion of fees paid upon cancellation and will receive no credits for unused time in a subscription period.
ConductAtlas has identified this type of provision across 174 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.