Runway updated its Terms of Service on May 11, 2026 to include new product offerings and refine liability carve-outs. The updated terms now explicitly cover 'Agents' and digital avatars (both Stock Avatars created by Runway and Custom Avatars created by users), clarifying that Custom Avatars are considered user content but Stock Avatars remain Runway's property. Additionally, the liability limitations were expanded to exclude from caps not only negligence and fraud, but also intentional misconduct and gross negligence. The terms also now reference the ability to connect with non-Runway services via third-party integrations.
The updated terms establish that Runway Services now explicitly include digital avatars. Users who create Custom Avatars retain ownership of those avatars as user content, while Runway retains ownership of Stock Avatars provided through the platform. Additionally, the liability limitations in the agreement now carve out intentional misconduct and gross negligence by Runway, meaning these claims are not subject to the liability cap. This means users can pursue claims for Runway's intentional misconduct or gross negligence without the dollar limits that otherwise apply to other disputes.
The updated terms establish that avatars are now explicitly part of Runway's Services offering, with clear ownership rules (Custom Avatars belong to users; Stock Avatars belong to Runway). This reduces ambiguity about avatar content ownership and licensing rights. The expansion of liability carve-outs to include intentional misconduct and gross negligence clarifies that claims meeting these standards are not subject to the liability cap, which may be operationally significant in disputes involving serious corporate misconduct.
Agents and digital avatars (Stock and Custom) are now explicitly included as Services.
Custom Avatars are classified as Your Content, meaning users retain ownership; Stock Avatars remain Runway property.
Intentional misconduct and gross negligence by Runway are now excluded from liability caps, permitting uncapped claims for these conduct standards.
This change record describes what was added, removed, or modified in the document. Analysis reflects what the updated agreement states or permits. It does not constitute a legal determination about enforceability. Applicability may vary by jurisdiction. Methodology
Runway clarified its service offerings and refined liability carve-outs in consumer-facing terms. The addition of avatars and agents to the Services definition reflects product expansion and ownership allocation (Custom Avatars = user content; Stock Avatars = Runway property). The expansion of liability carve-outs to include intentional misconduct and gross negligence aligns with common contractual practice and may reduce enforcement friction in disputes involving higher standards of corporate conduct. No immediate regulatory compliance action appears required, though organizations using Runway as part of their vendor stack should confirm whether this affects their own privacy notices, vendor agreements, or content-licensing disclosures.
Full compliance analysis
Obligation analysis, escalation trigger, board language, and recommended action.
Monitor: regulatory citations + obligations. Compliance: full compliance memo.
ConductAtlas provides verified policy intelligence sourced directly from platform documents. All analysis is intended to support, not replace, legal and compliance review. Record CA-C-002020.
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