This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms clarify that custom avatars you create are your content and remain your property, while stock avatars provided by Runway remain Runway's property. The terms now explicitly govern third-party integrations (Non-Runway Services) and state that these external tools are provided without warranties and that you are solely responsible for any data, actions, or consequences arising from them. The agreement also expands what conduct is prohibited to include interference with third-party services, and broadens liability protections to cover Runway's gross negligence and intentional misconduct. You can review the Non-Runway Services section to understand which third-party integrations you enable and the data you authorize to be transferred.
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If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.
For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.
"If you request and obtain a refund, your subscription to the Services will be terminated as soon as the refund is initiated.Excerpt from Runway's Terms of Service
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “If you request and obtain a refund, your subscription to the Services will be terminated as soon as the refund is initiated.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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