Runway · Runway Terms of Service · View original document ↗

Refund discretionary and not precedent-setting

Medium severity Explicitdocumentlanguage Common · 176 of 352 platforms
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Recent governance activity Runway recorded 9 documented changes in the last 30 days.
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This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Tabnine Medium

you may file a request for a refund with Tabnine at any time in the event that such Services provided to you do not function properly and/or are not as described in the Tabnine website. In such case, Tabnine may, at its sole discretion, refund you and/or credit your Account.

Ledger Medium

For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

— Excerpt from Runway's Runway Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-043013
Document ID
CA-D-00447
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f61bc8f1c369ee9fe332bd6af81c79657147cd571ee3f7f9a048d9267f4c00eb
Analysis generated
May 12, 2026 17:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-043013
Captured: 2026-05-12 17:34:57 UTC
SHA-256: f61bc8f1c369ee9f…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/provision/CA-P-043013/refund-discretionary-and-not-precedent-setting/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Runway's Refund discretionary and not precedent-setting clause do?

The clause states: “We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 176 platforms. See the full comparison.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.