Runway · Runway Terms of Service · View original document ↗

No prorated refund on cancellation

Medium severity Explicitdocumentlanguage Common · 176 of 352 platforms
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Recent governance activity Runway recorded 9 documented changes in the last 30 days.
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This analysis describes what Runway's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

OpenAI Medium

The refund will cover the relevant subscription fee prorated from the date you request cancellation to the end of the relevant subscription period you have paid for.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Whatnot Medium

In the event an Item does not pass the Item Verification, Whatnot shall notify the Buyer and the Seller of Whatnot's conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer's Payment Method.

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▸ View Original Clause Language DOCUMENT RECORD
"
you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.

— Excerpt from Runway's Runway Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Runway Terms of Service
Entity
Runway
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-043010
Document ID
CA-D-00447
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f61bc8f1c369ee9fe332bd6af81c79657147cd571ee3f7f9a048d9267f4c00eb
Analysis generated
May 12, 2026 17:34 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Runway
Document: Runway Terms of Service
Record ID: CA-P-043010
Captured: 2026-05-12 17:34:57 UTC
SHA-256: f61bc8f1c369ee9f…
URL: https://conductatlas.com/platform/runway/runway-terms-of-service/provision/CA-P-043010/no-prorated-refund-on-cancellation/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Runway's No prorated refund on cancellation clause do?

The clause states: “you will not be entitled to receive a prorated refund of any portion of the subscription fee paid for the then-current subscription period unless otherwise stated in these Terms of Use or required by applicable law.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 176 platforms. See the full comparison.

Is ConductAtlas affiliated with Runway?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Runway.