Roblox · Roblox Privacy and Cookie Policy · View original document ↗

Data Retention and Deletion Policy

Medium severity High confidence Explicitdocumentlanguage Rare · 1 of 343 platforms
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Recent governance activity Roblox recorded 7 documented changes in the last 30 days.
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Document Record

What it is

The policy states that Roblox limits data retention to what is reasonably necessary for specified purposes and employs access controls, purpose-based tagging, employee training, and data segregation to manage data. Persistent identifiers may be retained for safety and security purposes for up to two years following account deletion.

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a stated retention framework and specifies a two-year post-deletion retention window for persistent identifiers for safety and security purposes. The two-year post-deletion retention period is an operationally significant disclosure for users who delete their accounts, as identifiers including IP addresses and device identifiers may continue to be processed during that period.

Recent Activity

This document changed recently

Medium May 1, 2026

The updated policy restricts personalized advertising based on age. Users under 18 will see only nonpersonalized ads on the platform, while users 18 and older may see personalized ads if they provide consent where required. The revised language also removes the previous statement that the platform collects personal information from under-13 accounts for advertising purposes, clarifying that such data is not used for marketing. Users 18 or older can control whether they see personalized ads through Roblox account settings.

View change record →
Medium Apr 23, 2026

The updated policy adds explicit language disclosing that Roblox collects persistent identifiers (IP addresses and unique device identifiers) from all users, including children, for purposes including account authentication, ad frequency capping, network communications, and security. The policy states Roblox implements technical, contractual, and other measures to ensure these identifiers are not used for purposes outside the listed scope. This represents a clarification and formalization of practices rather than a change to what data is collected, but it does establish contractual limits on how that data may be used. You can review the full updated Privacy Policy to understand which persistent identifiers are collected and the specific operational purposes for which they are retained.

View change record →
Medium Mar 8, 2026

The updated policy clarifies that parent email addresses constitute the only personal information collected from child accounts under COPPA, rather than listing persistent identifiers. The policy now states that personalized ads are not enabled until age 18, rather than leaving this ambiguous when a child turns 13. These clarifications affect how parents and children understand what data Roblox collects and when advertising becomes personalized; however, the underlying data practices do not appear to have changed operationally. The policy removed detailed descriptions of collection purposes (such as internal operations), which means parents now have less granular explanation of data uses, though stated practices remain.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 20, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 3350 other provisions on other platforms.

Consumer impact (what this means for users)

Under this provision, account deletion initiates permanent deletion of personal data in Roblox's systems, but persistent identifiers such as IP addresses and device identifiers may be retained and processed for safety and security purposes for up to two years after deletion. The agreement also states that data may be retained longer if required for legal or regulatory compliance.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    Submit an account deletion request through the Roblox Customer Support Form at roblox.com/support. Note that persistent identifiers may be retained for up to two years after deletion for safety and security purposes under the policy's stated terms.

How other platforms handle this

Threads Medium

We keep information for as long as we need it to provide our products, comply with legal obligations, or for other legitimate purposes, such as to maintain safety, security, and integrity.

Hinge Medium

After your account is deleted, we keep data about interactions you've had on our service to prevent abuse, ban evaders and others in an effort to protect and ensure the safety and security of our service and our members.

Grindr Medium

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the type of information and the purposes for which it is processed.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
Roblox maintains a retention policy designed to limit data retention to what is reasonably necessary to fulfill the specific purposes for which we collected your information and to prevent persistent identifiers from being retained indefinitely. In addition to a retention policy, Roblox employs measures including access controls, purpose-based tagging, employee training, and data segregation to manage the data we process. Roblox may retain the persistent identifiers that we collect from you for different periods of time based on our specific business needs... For safety and security purposes (e.g., bot prevention), Roblox may process persistent identifiers for up to two years after account deletion.

— Excerpt from Roblox's Roblox Privacy and Cookie Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: This provision interacts with GDPR Article 5(1)(e)'s storage limitation principle, which requires personal data to be kept no longer than necessary for specified purposes. The two-year post-deletion retention window for persistent identifiers requires a documented legal basis and must be assessed against the proportionality standard. CCPA and CPRA create rights to know about retention periods and to request deletion, with exceptions for security and legal compliance purposes. COPPA's retention guidelines also apply to identifiers collected from child users. 2. GOVERNANCE EXPOSURE: Medium. The two-year post-deletion retention of persistent identifiers for safety purposes is a defined and disclosed retention period, but the operational scope of what constitutes a safety or security purpose (beyond bot prevention) is not fully specified in this provision. 3. JURISDICTION FLAGS: EU/EEA users have the strongest rights to challenge retention periods under GDPR's storage limitation principle and the right to erasure under Article 17. California users have CCPA deletion rights subject to security exceptions. Brazil's LGPD imposes similar retention and deletion obligations. 4. CONTRACT AND VENDOR IMPLICATIONS: Service providers retaining data on behalf of Roblox after account deletion must operate within contractual retention limits that reflect the stated two-year window and the policy's stated deletion obligations. 5. COMPLIANCE CONSIDERATIONS: Compliance teams should verify that technical deletion workflows are configured to initiate permanent deletion upon account closure and that the two-year safety retention window is enforced only for persistent identifiers and only for documented safety and security purposes, with appropriate access controls applied to post-deletion retained data.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over unfair or deceptive practices regarding data retention and deletion representations made in consumer-facing privacy policies.
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Roblox Privacy and Cookie Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012369
Document ID
CA-D-00073
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
163e270135d4554ade90ad7320f2517870809ebb96b4cd9ae9cd9697501032fa
Analysis generated
May 20, 2026 20:33 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy and Cookie Policy
Record ID: CA-P-012369
Captured: 2026-05-20 20:33:57 UTC
SHA-256: 163e270135d4554a…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-and-cookie-policy/data-retention-and-deletion-policy/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Roblox's Data Retention and Deletion Policy clause do?

This provision establishes a stated retention framework and specifies a two-year post-deletion retention window for persistent identifiers for safety and security purposes. The two-year post-deletion retention period is an operationally significant disclosure for users who delete their accounts, as identifiers including IP addresses and device identifiers may continue to be processed during that period.

How does this clause affect you?

Under this provision, account deletion initiates permanent deletion of personal data in Roblox's systems, but persistent identifiers such as IP addresses and device identifiers may be retained and processed for safety and security purposes for up to two years after deletion. The agreement also states that data may be retained longer if required for legal or regulatory compliance.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 1 platforms. See the full comparison.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.