The policy states that Roblox will not collect additional personal information from users under 13 beyond what is required for account setup and protection, and will delete any excess personal information received, cancel the account, or apply age-appropriate protections.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision operationalizes COPPA's data minimization requirement for child users and establishes three specific remedial actions Roblox states it will take upon receiving excess personal information from under-13 users. The provision also reflects the policy's stated commitment to filtering public communications from child users to remove personal information.
The updated policy restricts personalized advertising based on age. Users under 18 will see only nonpersonalized ads on the platform, while users 18 and older may see personalized ads if they provide consent where required. The revised language also removes the previous statement that the platform collects personal information from under-13 accounts for advertising purposes, clarifying that such data is not used for marketing. Users 18 or older can control whether they see personalized ads through Roblox account settings.
View change record →The updated policy clarifies that parent email addresses constitute the only personal information collected from child accounts under COPPA, rather than listing persistent identifiers. The policy now states that personalized ads are not enabled until age 18, rather than leaving this ambiguous when a child turns 13. These clarifications affect how parents and children understand what data Roblox collects and when advertising becomes personalized; however, the underlying data practices do not appear to have changed operationally. The policy removed detailed descriptions of collection purposes (such as internal operations), which means parents now have less granular explanation of data uses, though stated practices remain.
View change record →Removal of explicit COPPA data minimization language reduces transparency about how Roblox handles excess data collection from under-13 users, though replaced with more general Children's Data provision.
View full change record →Shifted from parental consent framework to data minimization-first approach with automatic deletion or account protections for excess data collection rather than requiring parental intervention.
View full change record →Under this provision, users under 13 are subject to data minimization controls, and the agreement states that personal information submitted beyond the required minimum will be deleted, the account cancelled, or age-appropriate restrictions applied. Parents and guardians may request review, deletion, or modification of a child's personal information through the Customer Support Form.
How other platforms handle this
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If you are an end user in a Workspace not owned by you and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization who owns your ClickUp Workspace.
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"If you're under 13 years old, we will only ask you to tell us the information we need to set up or protect your account. If you give us more of your Personal Information, we will: delete any additional Personal Information we've collected from you (unless the law requires us to keep it), cancel your account, or turn on age-appropriate protections on your account.Excerpt from Roblox's Privacy and Cookie Policy
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This provision operationalizes COPPA's data minimization requirement for child users and establishes three specific remedial actions Roblox states it will take upon receiving excess personal information from under-13 users. The provision also reflects the policy's stated commitment to filtering public communications from child users to remove personal information.
Under this provision, users under 13 are subject to data minimization controls, and the agreement states that personal information submitted beyond the required minimum will be deleted, the account cancelled, or age-appropriate restrictions applied. Parents and guardians may request review, deletion, or modification of a child's personal information through the Customer Support Form.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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