Roblox · Roblox Privacy and Cookie Policy · View original document ↗

Collection of Personal Information from Children (COPPA Framework)

High severity High confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Recent governance activity Roblox recorded 3 documented changes in the last 30 days.
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Document Record

What it is

Roblox states it requires parental consent before collecting personal information from children under 13, and does not serve behavioral advertising to this age group. Parents can contact Roblox to request deletion of their child's data.

This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision governs how Roblox handles data for its youngest users and establishes the parental consent and deletion rights that apply under US federal law for children under 13.

Recent Activity

This document changed recently

Medium May 1, 2026

The updated policy restricts personalized advertising based on age. Users under 18 will see only nonpersonalized ads on the platform, while users 18 and older may see personalized ads if they provide consent where required. The revised language also removes the previous statement that the platform collects personal information from under-13 accounts for advertising purposes, clarifying that such data is not used for marketing. Users 18 or older can control whether they see personalized ads through Roblox account settings.

View change record →
Medium Apr 23, 2026

The updated policy adds explicit language disclosing that Roblox collects persistent identifiers (IP addresses and unique device identifiers) from all users, including children, for purposes including account authentication, ad frequency capping, network communications, and security. The policy states Roblox implements technical, contractual, and other measures to ensure these identifiers are not used for purposes outside the listed scope. This represents a clarification and formalization of practices rather than a change to what data is collected, but it does establish contractual limits on how that data may be used. You can review the full updated Privacy Policy to understand which persistent identifiers are collected and the specific operational purposes for which they are retained.

View change record →
Medium Mar 8, 2026

The updated policy clarifies that parent email addresses constitute the only personal information collected from child accounts under COPPA, rather than listing persistent identifiers. The policy now states that personalized ads are not enabled until age 18, rather than leaving this ambiguous when a child turns 13. These clarifications affect how parents and children understand what data Roblox collects and when advertising becomes personalized; however, the underlying data practices do not appear to have changed operationally. The policy removed detailed descriptions of collection purposes (such as internal operations), which means parents now have less granular explanation of data uses, though stated practices remain.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
May 12, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 3350 other provisions on other platforms.

Change history

modified Jun 24, 2026

Shifted from parental consent framework to data minimization-first approach with automatic deletion or account protections for excess data collection rather than requiring parental intervention.

View full change record →
modified May 14, 2026

Previous version had no excerpt; current version now provides specific details on parental consent requirements, contact procedures, behavioral advertising restrictions for children, and data collection limitations.

View full change record →

Consumer impact (what this means for users)

Parents of children under 13 who use Roblox have the right to review, correct, or request deletion of their child's personal information by contacting privacy@roblox.com; the policy also states that behavioral advertising is not served to this age group.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Send an email to privacy@roblox.com identifying your child's account and requesting review or deletion of their personal information. Roblox states it will take steps to remove such information from its systems.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

eBay Medium

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We do not knowingly collect personal information from children under 13 without first obtaining verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@roblox.com. We will take steps to remove such information from our systems. For children under 13, we do not allow behavioral advertising and we limit the types of data we collect.

— Excerpt from Roblox's Roblox Privacy and Cookie Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision directly engages COPPA (15 U.S.C. 6501 et seq.), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13 in the US. The FTC has historically taken enforcement action against gaming and entertainment platforms for COPPA violations; the adequacy of Roblox's age-verification and parental consent mechanisms would be subject to FTC scrutiny. (2) GOVERNANCE EXPOSURE: High. Roblox's platform is widely used by under-13 users; any failure in age-gating or consent verification creates significant COPPA liability. The policy asserts a compliant framework but does not detail the specific technical mechanisms used to verify parental consent, which may be a gap in documentation for compliance purposes. (3) JURISDICTION FLAGS: COPPA applies to US users under 13. EU and UK GDPR impose similar or stricter protections for minors, including in some cases extending heightened protections to users under 16. California's CCPA and the California Age-Appropriate Design Code (AB 2273) impose additional obligations for platforms likely to be accessed by minors. (4) CONTRACT AND VENDOR IMPLICATIONS: Any third-party advertising or analytics vendors receiving data from the platform must have contractual restrictions preventing them from receiving or processing data from under-13 users; compliance teams should audit data processing agreements with advertising and analytics partners for COPPA-compliant restrictions. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that parental consent mechanisms meet the FTC's verifiable parental consent standard; review data flows to confirm under-13 user data is segregated from advertising and analytics pipelines; and assess applicability of California's Age-Appropriate Design Code, which imposes design-level obligations for platforms accessed by minors.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC enforces COPPA, which governs collection of personal information from children under 13 and requires verifiable parental consent
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Roblox Privacy and Cookie Policy
Entity
Roblox
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011399
Document ID
CA-D-00073
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
65526103181ac7fe55d4543ce0b351c34dc032fe69a8add53e6f30543ae9d94a
Analysis generated
May 12, 2026 09:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Roblox
Document: Roblox Privacy and Cookie Policy
Record ID: CA-P-011399
Captured: 2026-05-12 09:41:40 UTC
SHA-256: 65526103181ac7fe…
URL: https://conductatlas.com/platform/roblox/roblox-privacy-and-cookie-policy/collection-of-personal-information-from-children-coppa-framework/
Accessed: June 29, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Roblox's Collection of Personal Information from Children (COPPA Framework) clause do?

This provision governs how Roblox handles data for its youngest users and establishes the parental consent and deletion rights that apply under US federal law for children under 13.

How does this clause affect you?

Parents of children under 13 who use Roblox have the right to review, correct, or request deletion of their child's personal information by contacting privacy@roblox.com; the policy also states that behavioral advertising is not served to this age group.

Is ConductAtlas affiliated with Roblox?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.