When you purchase Robux or premium subscriptions, Roblox collects billing information including name, address, and payment details, processed through third-party payment processors such as PayPal.
This analysis describes what Roblox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes the data collection and processing workflow for monetized transactions on the platform. It clarifies that Roblox collects billing Personal Information directly while third-party processors manage payment handling under their own contractual frameworks.
The updated policy restricts personalized advertising based on age. Users under 18 will see only nonpersonalized ads on the platform, while users 18 and older may see personalized ads if they provide consent where required. The revised language also removes the previous statement that the platform collects personal information from under-13 accounts for advertising purposes, clarifying that such data is not used for marketing. Users 18 or older can control whether they see personalized ads through Roblox account settings.
View change record →The updated policy adds explicit language disclosing that Roblox collects persistent identifiers (IP addresses and unique device identifiers) from all users, including children, for purposes including account authentication, ad frequency capping, network communications, and security. The policy states Roblox implements technical, contractual, and other measures to ensure these identifiers are not used for purposes outside the listed scope. This represents a clarification and formalization of practices rather than a change to what data is collected, but it does establish contractual limits on how that data may be used. You can review the full updated Privacy Policy to understand which persistent identifiers are collected and the specific operational purposes for which they are retained.
View change record →The updated policy clarifies that parent email addresses constitute the only personal information collected from child accounts under COPPA, rather than listing persistent identifiers. The policy now states that personalized ads are not enabled until age 18, rather than leaving this ambiguous when a child turns 13. These clarifications affect how parents and children understand what data Roblox collects and when advertising becomes personalized; however, the underlying data practices do not appear to have changed operationally. The policy removed detailed descriptions of collection purposes (such as internal operations), which means parents now have less granular explanation of data uses, though stated practices remain.
View change record →Billing details including payment method information are handled by third-party processors, and Roblox receives and retains transaction metadata for legal compliance and fraud prevention. If you make purchases on behalf of another user, Roblox also collects your contact information.
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"When you pay, you (or your parent or guardian if you're under 13) will have to give billing information, including Personal Information such as: Name of the person responsible for buying Robux, Their billing address and contact details, like email or phone number, credit card or other payment information. Our payment processors (for example, PayPal) manage the transactions, which are subject to their terms and conditions and privacy policies.— Excerpt from Roblox's Roblox Privacy and Cookie Policy
Payment processing data flows through third-party processors, creating potential PCI DSS compliance considerations and data sharing obligations under CCPA/GDPR. The retention of billing data for legal obligations and platform integrity purposes requires documented retention schedules and purpose limitation documentation for regulatory compliance.
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The provision establishes the data collection and processing workflow for monetized transactions on the platform. It clarifies that Roblox collects billing Personal Information directly while third-party processors manage payment handling under their own contractual frameworks.
Billing details including payment method information are handled by third-party processors, and Roblox receives and retains transaction metadata for legal compliance and fraud prevention. If you make purchases on behalf of another user, Roblox also collects your contact information.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Roblox.