Residents of eighteen named U.S. states have the right to request access to, correction of, deletion of, and portability of their data, as well as to opt out of automated processing with legal or significant effects, and to appeal denials of these requests.
This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the operative consumer rights framework for users in named states, including the right to appeal denied requests for users in Virginia, Kentucky, Maryland, Minnesota, Montana, Oregon, Rhode Island, Tennessee, Texas, Indiana, Colorado, and Connecticut. The request process requires identity verification and is subject to stated exemptions including situations where compliance would be disproportionately costly or would interfere with legal obligations.
The updated policy establishes that Ro has enabled contractual settings with certain advertising partners that restrict those partners' use of data to service provision only, meaning those partners may not use the information for their own advertising or profiling purposes. The policy also expands the list of states where Ro does not sell sensitive personal information for tailored advertising, adding New Jersey, New Hampshire, Nebraska, Iowa, and Delaware. For residents of the newly added states and others covered by partner settings, default restrictions on data use may apply even without an explicit opt-out. You can manage advertising preferences through the policy's stated opt-out mechanisms, including the 'Your Privacy Choices' page and Global Privacy Control signals.
View change record →Under these terms, residents of the eighteen listed states may submit requests to access, correct, or delete their information, or to receive a portable copy, using the webform at ro.co or by emailing consumer-privacy@ro.co. The agreement states that Ro will respond within a reasonable timeframe and that denial of requests in certain states is subject to appeal rights.
Cross-platform context
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Compare across platforms →"If you live in certain U.S. states (currently including California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia) you may have legal rights with respect to your information. The types of requests you may be able to make are as follows: Access to the information that Ro has collected about you and a copy of certain information in a portable format; Confirmation that we are processing your information; Correct certain information we have about you; Deletion of the information we have about you; Opt out of automated processing of information that has significant or other legal effects.Excerpt from Ro's Privacy Policy
REGULATORY LANDSCAPE: This provision operationalizes consumer rights under CCPA and CPRA for California, TDPSA for Texas, and equivalent state consumer privacy laws in seventeen additional states.
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Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
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This provision establishes the operative consumer rights framework for users in named states, including the right to appeal denied requests for users in Virginia, Kentucky, Maryland, Minnesota, Montana, Oregon, Rhode Island, Tennessee, Texas, Indiana, Colorado, and Connecticut. The request process requires identity verification and is subject to stated exemptions including situations where compliance would be disproportionately costly or would interfere …
Under these terms, residents of the eighteen listed states may submit requests to access, correct, or delete their information, or to receive a portable copy, using the webform at ro.co or by emailing consumer-privacy@ro.co. The agreement states that Ro will respond within a reasonable timeframe and that denial of requests in certain states is subject to appeal rights.
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