Ro · Ro Privacy Policy · View original document ↗

Sensitive Health Data Used for Targeted Advertising

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Document Record

What it is

The policy discloses that Ro may use sensitive personal information including health treatment history, sexual orientation, and information about sex life to deliver targeted advertising, and that users have the right to opt out of this use by visiting the 'Your Privacy Choices' page.

This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes processing of health and sexual orientation data for advertising purposes, which may require opt-in consent rather than opt-out under certain state privacy laws including CPRA. The policy explicitly acknowledges that Ro does not use sensitive personal information for tailored advertising in Maryland, Washington, or Nevada, indicating that applicable law in those states constrains this practice.

Interpretive note: Whether the opt-out framework satisfies applicable state law opt-in requirements for sensitive data depends on jurisdictional enforcement interpretation, particularly under CPRA and analogous state statutes.

Consumer impact (what this means for users)

Under these terms, information about treatments you have requested or received, your sexual orientation, and related health information may be used to deliver targeted advertising to you and shared with Ro's advertising partners, unless you opt out via ro.co/do-not-sell/ or the Global Privacy Control. The agreement states that opting out means advertising may still be shown but will not be targeted based on this sensitive information.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit ro.co/do-not-sell/ and follow the opt-out process for sensitive data advertising. You must repeat this on each browser and device you use.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
To provide you with more relevant online advertising regarding Ro's products and services, as described immediately above, we may use information about the treatments you have requested or received and similar information. This may include the processing of information that is considered 'sensitive data' or 'sensitive personal information' under applicable laws, such as health information and information about sex life and sexual orientation (collectively referred to herein as 'sensitive data'). You have a right to limit or opt out of our use of sensitive data for purposes other than to provide the services or goods you request or as otherwise permitted by law, including our and our partner's processing of sensitive data for tailored advertising purposes.

Excerpt from Ro's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision implicates the California Consumer Privacy Act as amended by CPRA, which requires opt-in consent for use of sensitive personal information beyond defined permitted purposes; the Texas Data Privacy and Security Act and similar state frameworks with sensitive data restrictions; HHS guidance on HIPAA and marketing; and the FTC Act and FTC's health data enforcement posture. Enforcement authorities include the California Privacy Protection Agency, state attorneys general in the listed states, and the FTC. The provision's opt-out rather than opt-in framing may create tension with CPRA's sensitive data opt-in requirements depending on how Ro's affiliated medical entities are classified under HIPAA and CCPA. GOVERNANCE EXPOSURE: High. The use of health treatment information and sexual orientation for advertising purposes is a category of data processing that regulators including the FTC and state AGs have specifically identified as high-risk. The policy's acknowledgment that these practices are restricted in Maryland, Washington, and Nevada suggests awareness of state-law constraints, but the opt-out framework applied in other states may not satisfy opt-in requirements under CPRA for California residents. JURISDICTION FLAGS: California creates the highest exposure due to CPRA's opt-in requirement for sensitive personal information. Maryland, Washington, and Nevada are explicitly carved out in the policy. Texas residents receive a dedicated privacy section. EU and UK residents may have additional rights under GDPR's explicit consent requirement for special category data, though the policy does not clearly address international users. CONTRACT AND VENDOR IMPLICATIONS: Advertising partners and analytics providers receiving sensitive data must be assessed under HIPAA business associate requirements if the data originates from covered treatment contexts. Vendor contracts should include data use restrictions limiting advertising use to permitted purposes and prohibiting re-identification of de-identified data. The joint marketing partner category is disclosed separately and may involve data sharing without direct service provider restrictions. COMPLIANCE CONSIDERATIONS: Compliance teams should audit whether the consent mechanism for sensitive data advertising satisfies opt-in requirements under CPRA for California users, verify that state-specific carve-outs for Maryland, Washington, and Nevada are implemented at the technical and operational level, review advertising partner agreements for data use restrictions, and assess whether HIPAA business associate agreements cover all entities receiving treatment-related information used for advertising.

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Applicable agencies

  • FTC
    FTC has enforcement authority over unfair or deceptive practices related to health data advertising and consumer privacy
    File a complaint →
  • Hhs Ocr
    HHS OCR has jurisdiction over HIPAA-covered health information that may be shared for marketing purposes through affiliated medical entities
    File a complaint →

Provision details

Document information
Document
Ro Privacy Policy
Entity
Ro
Document last updated
July 5, 2026
Tracking information
First tracked
July 5, 2026
Last verified
July 9, 2026
Record ID
CA-P-015423
Document ID
CA-D-00905
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fd8e38702aa47447615a3625653591159b0e77ea6255a1ce4be0d067ec9913a4
Analysis generated
July 5, 2026 02:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Ro
Document: Ro Privacy Policy
Record ID: CA-P-015423
Captured: 2026-07-05 02:19:53 UTC
SHA-256: fd8e38702aa47447…
URL: https://conductatlas.com/platform/ro/ro-privacy-policy/provision/CA-P-015423/sensitive-health-data-used-for-targeted-advertising/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ro's Sensitive Health Data Used for Targeted Advertising clause do?

This provision authorizes processing of health and sexual orientation data for advertising purposes, which may require opt-in consent rather than opt-out under certain state privacy laws including CPRA. The policy explicitly acknowledges that Ro does not use sensitive personal information for tailored advertising in Maryland, Washington, or Nevada, indicating that applicable law in those states constrains this practice.

How does this clause affect you?

Under these terms, information about treatments you have requested or received, your sexual orientation, and related health information may be used to deliver targeted advertising to you and shared with Ro's advertising partners, unless you opt out via ro.co/do-not-sell/ or the Global Privacy Control. The agreement states that opting out means advertising may still be shown but will not be …

Is ConductAtlas affiliated with Ro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ro.