This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause provides a specific opt-out mechanism for users in qualifying states to restrict the sale and targeted advertising use of their personal information.
Interpretive note: The excerpt references 'the U.S. states listed above,' which are not visible in this excerpt; eligibility is limited to those unnamed states.
The updated policy now explicitly states that conversations with Ro's AI-powered patient support agent are recorded. Ro and its service providers may review and analyze these conversations to monitor quality and safety, improve the patient support agent and services, and understand patient experience. This disclosure clarifies a practice that was not previously described in the policy, and applies to any user who interacts with the AI patient support agent.
View change record →The updated policy establishes contractual restrictions on how advertising partners can use personal information in certain states, limiting their ability to build profiles or personalize advertising for other businesses. Ro has enabled settings with advertising partners that require them to act as service providers or processors for residents of covered states, meaning those partners may only use the information to deliver Ro's advertising and measure its performance. The policy also expands the states where residents have the right to appeal if Ro denies their information requests, and clarifies that opt-out choices must be applied separately on each browser or device. You can opt out of targeted advertising through the 'Your Privacy Choices' page or by using the Global Privacy Control.
View change record →If you reside in one of the listed U.S. states, you can opt out of the sale of your personal information and its processing for targeted advertising through cookies, pixels, and similar tools by using the 'Your Privacy Choices' link.
How other platforms handle this
You can opt out of third parties collecting your Personal Information for targeted advertising purposes in the United States by visiting the National Advertising Initiative's (NAI) opt-out page...
If you are a user under the age of 18, California Business and Professions Code Section 22581 allows you to request and obtain removal of content or information you have publicly posted.
"Residents of the U.S. states listed above may opt out of the sale of personal information or sharing or processing of their personal information through cookies, pixels, and similar online tools for targeted advertising by clicking on the "Your Privacy Choices" link...Excerpt from Ro's Privacy Policy
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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This clause provides a specific opt-out mechanism for users in qualifying states to restrict the sale and targeted advertising use of their personal information.
If you reside in one of the listed U.S. states, you can opt out of the sale of your personal information and its processing for targeted advertising through cookies, pixels, and similar tools by using the 'Your Privacy Choices' link.
ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.
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