Provision record
Ro · Ro Privacy Policy · View original document ↗

Certain Information Required to Provide Services

High severity High confidence Explicit document language Common · 298 of 352 platforms

Key Facts · in the document’s own words

What does Ro require to provide its services?
“we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use part or all of our Services.”
Version CA-V-006878, captured Sept. 11, 2026 · live source ↗
Our reading, not the document’s words
Ro requires certain types of information to provide its services, and if a user does not provide that information or asks Ro to delete it, the user may no longer be able to access or use part or all of Ro's services.
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This analysis describes what Ro's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes a direct link between a user's data rights—such as requesting deletion—and their continued access to Ro's services, meaning exercising privacy rights may carry a practical cost.

Recent Activity

This document changed recently

Medium Sep 4, 2026

The updated policy establishes that Ro has enabled contractual settings with certain advertising partners that restrict those partners' use of data to service provision only, meaning those partners may not use the information for their own advertising or profiling purposes. The policy also expands the list of states where Ro does not sell sensitive personal information for tailored advertising, adding New Jersey, New Hampshire, Nebraska, Iowa, and Delaware. For residents of the newly added states and others covered by partner settings, default restrictions on data use may apply even without an explicit opt-out. You can manage advertising preferences through the policy's stated opt-out mechanisms, including the 'Your Privacy Choices' page and Global Privacy Control signals.

View change record →

Consumer impact (what this means for users)

If you withhold required information or ask Ro to delete it, you may lose access to some or all of Ro's services.

How other platforms handle this

Shopify Medium

Your use of the Services is subject to your acceptance of the Google Maps and Earth Enterprise Universal Acceptable Use Policy, Google Maps and Google Earth Additional Terms of Service and Google Privacy Policy...

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
we need certain types of information so that we can provide the Services to you. If you do not provide us with such information, or ask us to delete it, you may no longer be able to access or use part or all of our Services.

Excerpt from Ro's Privacy Policy

Provision details

Document information
Document
Ro Privacy Policy
Entity
Ro
Date stated by the document
Sept. 3, 2026
As printed in Ro’s text (version CA-V-006878), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 5, 2026
Text quoted from version
CA-V-006878, captured Sept. 11, 2026
Record ID
CA-P-067931
Document ID
CA-D-000905
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006878)
4c7497da62b84e830aa66bfbfa4e643243d197275977e80e6601a942c240391d
Analysis generated
July 5, 2026 02:19 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006878 (checked Oct. 5, 2026)
Citation Record
Entity: Ro
Document: Ro Privacy Policy
Record ID: CA-P-067931
Version: CA-V-006878
Captured: 2026-09-11 01:30:53 UTC
SHA-256: 4c7497da62b84e83…
URL: https://conductatlas.com/platform/ro/ro-privacy-policy/provision/CA-P-067931/certain-information-required-to-provide-services/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Ro's Certain Information Required to Provide Services clause do?

This clause establishes a direct link between a user's data rights—such as requesting deletion—and their continued access to Ro's services, meaning exercising privacy rights may carry a practical cost.

How does this clause affect you?

If you withhold required information or ask Ro to delete it, you may lose access to some or all of Ro's services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Ro?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Ro.