Provision record
Revolut · Revolut Terms of Service · View original document ↗

Account Suspension and Closure Without Prior Notice

High severity Medium confidence Explicit document language Common · 277 of 352 platforms
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Document Record

What it is

Revolut can suspend or close your account and block your card without warning if it suspects fraud, illegal activity, a security risk, or a serious breach of the terms. This means you could lose access to your funds at short notice.

This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Account suspension can effectively freeze your access to funds you depend on for daily spending, and because Revolut may act on suspicion rather than confirmed wrongdoing, legitimate customers can be affected by automated or precautionary actions.

Interpretive note: The clause uses 'reasonable grounds' which is subject to interpretation, and the absence of a defined suspension timeframe creates uncertainty about the duration of any access restriction.

Clause Stability Stable

0
Changes
3
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 1874 other provisions on other platforms.

Consumer impact (what this means for users)

If Revolut suspends your account, you may be unable to access your money, make payments, or use your card until Revolut completes its enquiries, with no guaranteed timeframe provided in the terms for resolution.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    If you wish to close your account rather than wait out a suspension, contact Revolut via the app or email support@revolut.com. Note that if your account is under a temporary restriction, Revolut states it may not be able to close it until enquiries are completed.

How other platforms handle this

Linear Medium

Linear will use commercially reasonable efforts...to (x) provide Customer with notice and an opportunity to remedy such violation or threat prior to any such suspension...

DoorDash Medium

Where required by law, which may include in the Province of Québec, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.

Skillshare Medium

If we learn that we've collected the personal data of a child under the age of 13 or 16, as applicable, we'll take reasonable steps to delete the personal data. This may require us to delete the Skillshare account...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may suspend or close your Account, or stop you from using your Revolut Card or any of our other services, if we have reasonable grounds to do so, such as: a legal or regulatory requirement for us to do so; a serious concern about the security of your Account; we reasonably suspect your Account is being used in an unauthorised way, or for illegal purposes; or you have seriously or persistently broken this Agreement.

Excerpt from Revolut's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision engages the Payment Services Regulations 2017, which permit payment service providers to suspend access under defined circumstances, and the Proceeds of Crime Act 2002 and Money Laundering Regulations 2017 which may …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →

Applicable regulations

EFTA / Reg E
United States Federal
FTC Act Section 5
United States Federal
GLBA
United States Federal

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-007392
Document ID
CA-D-00537
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dd2855c2166101fdadb6a8e3e97b02fc79639d104ba68c524616a93402f8e564
Analysis generated
May 7, 2026 07:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service
Record ID: CA-P-007392
Captured: 2026-05-07 07:17:45 UTC
SHA-256: dd2855c2166101fd…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/provision/CA-P-007392/account-suspension-and-closure-without-prior-notice/
Accessed: Aug. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Revolut's Account Suspension and Closure Without Prior Notice clause do?

Account suspension can effectively freeze your access to funds you depend on for daily spending, and because Revolut may act on suspicion rather than confirmed wrongdoing, legitimate customers can be affected by automated or precautionary actions.

How does this clause affect you?

If Revolut suspends your account, you may be unable to access your money, make payments, or use your card until Revolut completes its enquiries, with no guaranteed timeframe provided in the terms for resolution.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 277 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.