Provision record
Revolut · Revolut Terms of Service · View original document ↗

No refund for careless security breach

High severity High confidence Explicitdocumentlanguage Common · 292 of 352 platforms

Key Facts

When will Revolut not refund money?
Revolut will not refund money where the customer acted fraudulently or intentionally or carelessly failed to keep their security details or Revolut Card safe.
Does Revolut refund money where the customer acted fraudulently?
Revolut will not refund money where the customer acted fraudulently or intentionally or carelessly failed to keep their security details or Revolut Card safe.
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This analysis describes what Revolut's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision removes Revolut's refund obligation when the customer's own fraud, intentional failure, or carelessness contributed to the loss, placing the financial risk on the customer in those circumstances.

Consumer impact (what this means for users)

Readers who act fraudulently or who intentionally or carelessly fail to protect their security details or card will not be refunded by Revolut for resulting losses.

How other platforms handle this

Leonardo AI Medium

If our Platform is not ordinarily used for personal, household or domestic use, our liability for a breach of your Consumer Law Rights is limited to either resupplying our Services, or paying the cost...

Glassdoor Medium

We employ physical, electronic, and managerial measures to safeguard the data we collect online. However, no company can fully eliminate security risks, so we cannot make guarantees about any part of our services.

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We won't refund any money if you've acted fraudulently, or you intentionally or carelessly failed to keep your security details or Revolut Card safe...

Excerpt from Revolut's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Revolut Terms of Service
Entity
Revolut
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-047807
Document ID
CA-D-00537
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
dd2855c2166101fdadb6a8e3e97b02fc79639d104ba68c524616a93402f8e564
Analysis generated
May 7, 2026 07:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Revolut
Document: Revolut Terms of Service
Record ID: CA-P-047807
Captured: 2026-05-07 07:17:45 UTC
SHA-256: dd2855c2166101fd…
URL: https://conductatlas.com/platform/revolut/revolut-terms-of-service/provision/CA-P-047807/no-refund-for-careless-security-breach/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Revolut's No refund for careless security breach clause do?

This provision removes Revolut's refund obligation when the customer's own fraud, intentional failure, or carelessness contributed to the loss, placing the financial risk on the customer in those circumstances.

How does this clause affect you?

Readers who act fraudulently or who intentionally or carelessly fail to protect their security details or card will not be refunded by Revolut for resulting losses.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 292 platforms. See the full comparison.

Is ConductAtlas affiliated with Revolut?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Revolut.