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This analysis describes what Ramp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now require businesses in the UK and EU to comply with regional schedules applicable to their domicile, introducing jurisdiction-specific obligations. Subscription billing no longer defaults to monthly terms; instead, terms are offered by Ramp and must be affirmatively selected by the company. The agreement expands prohibited use restrictions to include not just US-sanctioned entities but also those sanctioned by Canada, the EU, and the UK. Additionally, the terms now explicitly state that electronic signatures are conclusive evidence of intent to be bound, and withholding tax reimbursement obligations apply to all fees, not just subscription fees.
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Any access to or use of the Services or goods through your account by others, including your spouse, dependents, Recipients, and any access by AI Agents you enable or that operate on your behalf...
This provision does not include claims resulting from the Released Parties' willful misconduct and/or gross negligence.
Twilio will have no liability or obligation under this Section 6.1 with respect to any Twilio Indemnifiable Claim arising out of...(c) Services for which there is no charge or Beta Offerings.
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"Such indemnification obligations shall not apply to any damages to the extent they arise from or relate to (i) combination of the Subscription Services with information, services, materials, or products not supplied by Ramp; (ii) any modification of the Subscription Services...Excerpt from Ramp's Terms of Service
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The clause states: “Such indemnification obligations shall not apply to any damages to the extent they arise from or relate to (i) combination of the Subscription Services with information, services, materials, or products not supplied by Ramp; (ii) any modification of the Subscription Services...”
ConductAtlas has identified this type of provision across 232 platforms. See the full comparison.
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