Provision record
PlanetScale · PlanetScale Privacy Policy · View original document ↗

Enterprise Customer Data Processor Carve-Out

High severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

If you are an enterprise customer and PlanetScale processes data on your behalf, that data is not covered by this privacy policy and is governed by a separate agreement.

ⓘ

This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Enterprise customers cannot rely on this policy for any assurances about how their end-user data is handled; they need to review their separate data processing agreement with PlanetScale.

Consumer impact (what this means for users)

End users whose data resides in databases hosted on PlanetScale by enterprise customers have no rights or protections under this policy; their recourse lies with the enterprise customer who controls that data, not PlanetScale directly.

How other platforms handle this

ZipRecruiter Medium

Where ZipRecruiter processes your Personal Data in the capacity of a service provider (data processor), and you seek access, or want to correct, amend, or delete your Personal Data...we will provide you with the data controller's contact information, so you can contact them directly.

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
This Privacy Policy does not apply to our handling of personal information that we process on behalf of our enterprise customers as a service provider or processor.

Excerpt from PlanetScale's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This carve-out engages GDPR Articles 4(8), 28, and 29, which govern the controller-processor relationship and require a written data processing agreement specifying the subject matter, nature, purpose, and duration of processing.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
PlanetScale Privacy Policy
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008467
Document ID
CA-D-00684
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b315065acb8a4282c6e54c56681b20e824edab57d1106f1ca3a23a4a553b776d
Analysis generated
May 7, 2026 19:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Privacy Policy
Record ID: CA-P-008467
Captured: 2026-05-07 19:37:22 UTC
SHA-256: b315065acb8a4282…
URL: https://conductatlas.com/platform/planetscale/planetscale-privacy-policy/provision/CA-P-008467/enterprise-customer-data-processor-carve-out/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PlanetScale's Enterprise Customer Data Processor Carve-Out clause do?

Enterprise customers cannot rely on this policy for any assurances about how their end-user data is handled; they need to review their separate data processing agreement with PlanetScale.

How does this clause affect you?

End users whose data resides in databases hosted on PlanetScale by enterprise customers have no rights or protections under this policy; their recourse lies with the enterprise customer who controls that data, not PlanetScale directly.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.