Provision record
PlanetScale · PlanetScale Privacy Policy · View original document ↗

Personal Information Rights and Requests

Medium severity High confidence Explicit document language Common · 289 of 352 platforms
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Document Record

What it is

Depending on where you live, you can request to see, correct, or delete your personal data held by PlanetScale, and opt out of having your data shared for advertising.

ⓘ

This analysis describes what PlanetScale's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

These rights are meaningful for EU, UK, and California users who have statutory entitlements to data access, portability, correction, and deletion, though the policy notes that some requests may be limited where fulfilling them would impair PlanetScale's legal obligations or service delivery.

Consumer impact (what this means for users)

Users in qualifying jurisdictions can email privacy@planetscale.com to exercise access, correction, deletion, or restriction rights, but the policy reserves the right to limit these requests where they conflict with legal obligations or service provision, and identity verification will be required.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Email privacy@planetscale.com to submit a request to access, correct, or delete your personal information. Include sufficient identifying information to allow PlanetScale to verify your identity. Requests are handled free of charge.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

ClickUp Medium

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We offer you choices that affect how we handle the personal information that we control. Depending on your location and the nature of your interactions with our Services, you may request the following in relation to your personal information: Information about how we have collected and used personal information [...] Access to a copy of the personal information that we have collected about you. Where applicable, we will provide the information in a portable, machine-readable, readily usable format. Correction of personal information that is inaccurate or out of date. Deletion of personal information that we no longer need to provide the Services or for other lawful purposes. Opt out of sharing your personal information for interest-based advertising. [...] Additional rights, such as to object to and request that we restrict our use of personal information.

Excerpt from PlanetScale's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The rights described correspond to GDPR Articles 15-21 (access, rectification, erasure, restriction, portability, objection) and CCPA/CPRA rights to know, delete, correct, and opt out.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
PlanetScale Privacy Policy
Entity
PlanetScale
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008469
Document ID
CA-D-00684
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b315065acb8a4282c6e54c56681b20e824edab57d1106f1ca3a23a4a553b776d
Analysis generated
May 7, 2026 19:37 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PlanetScale
Document: PlanetScale Privacy Policy
Record ID: CA-P-008469
Captured: 2026-05-07 19:37:22 UTC
SHA-256: b315065acb8a4282…
URL: https://conductatlas.com/platform/planetscale/planetscale-privacy-policy/provision/CA-P-008469/personal-information-rights-and-requests/
Accessed: Sept. 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does PlanetScale's Personal Information Rights and Requests clause do?

These rights are meaningful for EU, UK, and California users who have statutory entitlements to data access, portability, correction, and deletion, though the policy notes that some requests may be limited where fulfilling them would impair PlanetScale's legal obligations or service delivery.

How does this clause affect you?

Users in qualifying jurisdictions can email privacy@planetscale.com to exercise access, correction, deletion, or restriction rights, but the policy reserves the right to limit these requests where they conflict with legal obligations or service provision, and identity verification will be required.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with PlanetScale?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PlanetScale.