“Availability 99.9% or higher* *Calculation: Availability = (Total minutes in a calendar month - Total number of unplanned Downtime Minutes in such calendar month) / Total minutes in such calendar month”
This analysis describes what Plaid's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.
The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.
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"Availability 99.9% or higher* *Calculation: Availability = (Total minutes in a calendar month - Total number of unplanned Downtime Minutes in such calendar month) / Total minutes in such calendar monthExcerpt from Plaid's Terms of Use
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The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.
The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.
ConductAtlas has identified this type of provision across 102 platforms. See the full comparison.
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