Plaid · Plaid Terms of Use · View original document ↗

Partner Must Meet 99.9% Availability Baseline

High severity High confidence Explicitdocumentlanguage Common · 112 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Plaid Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what Plaid's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

Consumer impact (what this means for users)

The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.

How other platforms handle this

Discord Medium

We also require that certain popular apps apply for access to certain data.

DeepL Medium

The audio stream speed shall not exceed two times real time; exceeding use may be limited, and Customers may encounter a 429 "Too Many Requests" error message, as described in the documentation.

Xbox Medium

If you want to use Skype in connection with any broadcast, you must comply with the "Broadcast TOS" at https://www.skype.com/go/legal.broadcast.

See all platforms with this clause type →

Monitoring

Plaid has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
Availability 99.9% or higher* *Calculation: Availability = (Total minutes in a calendar month - Total number of unplanned Downtime Minutes in such calendar month) / Total minutes in such calendar month

— Excerpt from Plaid's Plaid Terms of Use

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Plaid Terms of Use
Entity
Plaid
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-051475
Document ID
CA-D-00535
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2006d877246911ea379a3d599b975329c6447dc8589ccfc9af08c845682de666
Analysis generated
May 7, 2026 09:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Plaid
Document: Plaid Terms of Use
Record ID: CA-P-051475
Captured: 2026-05-07 09:31:54 UTC
SHA-256: 2006d877246911ea…
URL: https://conductatlas.com/platform/plaid/plaid-terms-of-use/provision/CA-P-051475/partner-must-meet-999-availability-baseline/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Plaid's Partner Must Meet 99.9% Availability Baseline clause do?

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

How does this clause affect you?

The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 112 platforms. See the full comparison.

Is ConductAtlas affiliated with Plaid?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Plaid.