Provision record
Plaid · Plaid Terms of Use · View original document ↗

Partner Must Meet 99.9% Availability Baseline

High severity High confidence Explicit document language Common · 108 of 352 platforms

Key Facts

What availability must Partners maintain?
Plaid requires Partners to maintain availability of 99.9% or higher, calculated as total minutes in a calendar month minus unplanned Downtime Minutes, divided by total minutes in the calendar month.
Must Partners maintain availability of 99.9% or higher?
Plaid requires Partners to maintain availability of 99.9% or higher, calculated as total minutes in a calendar month minus unplanned Downtime Minutes, divided by total minutes in the calendar month.
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This analysis describes what Plaid's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 333 other provisions on other platforms.

Consumer impact (what this means for users)

The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.

How other platforms handle this

Discord Medium

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DeepL Medium

The audio stream speed shall not exceed two times real time; exceeding use may be limited, and Customers may encounter a 429 "Too Many Requests" error message, as described in the documentation.

Amazon Associates Medium

You will not exceed...any limit on calls per second set forth in any Specifications...and you will not send files to or from Creators API or PA API that are greater than 40KB without our prior written approval.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Availability 99.9% or higher* *Calculation: Availability = (Total minutes in a calendar month - Total number of unplanned Downtime Minutes in such calendar month) / Total minutes in such calendar month

Excerpt from Plaid's Terms of Use

Applicable regulations

CFAA
United States Federal

Provision details

Document information
Document
Plaid Terms of Use
Entity
Plaid
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-051475
Document ID
CA-D-00535
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2006d877246911ea379a3d599b975329c6447dc8589ccfc9af08c845682de666
Analysis generated
May 7, 2026 09:31 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Plaid
Document: Plaid Terms of Use
Record ID: CA-P-051475
Captured: 2026-05-07 09:31:54 UTC
SHA-256: 2006d877246911ea…
URL: https://conductatlas.com/platform/plaid/plaid-terms-of-use/provision/CA-P-051475/partner-must-meet-999-availability-baseline/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Plaid's Partner Must Meet 99.9% Availability Baseline clause do?

The specific numerical threshold and defined calculation method give Plaid an objective, measurable standard against which Partner performance can be assessed.

How does this clause affect you?

The Partner is required to meet a 99.9% availability standard each calendar month, with availability measured against a defined formula that counts only unplanned downtime.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 108 platforms. See the full comparison.

Is ConductAtlas affiliated with Plaid?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Plaid.