Provision record
Pinecone · Pinecone Data Processing Addendum · View original document ↗

Pinecone refunds prepaid amounts on Subprocessor-triggered termination

Common · 172 of 343 platforms
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If the Parties are unable to achieve resolution within 14 days of the applicable Objection Notice, Customer, as its sole and exclusive remedy, may terminate its Service subscriptions with respect to those aspects of Services which cannot be provided by Pinecone without the use of the new Subprocessor and Pinecone will refund to Customer any associated unused amounts prepaid by Customer.

Excerpt from Pinecone's Data Processing Addendum

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002505, captured May 12, 2026
Record ID
CA-P-062565
Document ID
CA-D-000819
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002505)
62fd5ba029363dc6498b769c01e55af9bf3be3638444ec03b10f7f86995a95de
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002505, captured May 12, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062565
Version: CA-V-002505
Captured: 2026-05-12 06:14:06 UTC
SHA-256: 62fd5ba029363dc6…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062565/pinecone-refunds-prepaid-amounts-on-subprocessor-triggered-termination/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Pinecone's Pinecone refunds prepaid amounts on Subprocessor-triggered termination clause do?

The clause states: “If the Parties are unable to achieve resolution within 14 days of the applicable Objection Notice, Customer, as its sole and exclusive remedy, may terminate its Service subscriptions with respect to those aspects of Services which cannot be provided by Pinecone without the use of the new Subprocessor and Pinecone …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.