Pinecone · Pinecone Data Processing Addendum · View original document ↗

Pinecone deletes Customer Personal Data upon Agreement termination

High severity High confidence Explicitdocumentlanguage Common · 275 of 352 platforms
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This establishes a qualified deletion obligation on Pinecone at termination, with the scope and timing of deletion governed by the Documentation and Agreement rather than stated as immediate or absolute.

Interpretive note: The excerpt does not specify when during or after termination deletion occurs; that is deferred to the Documentation and Agreement. The triggering event for deletion (termination) is referenced in the clause name but not fully explicit in the excerpt itself.

Consumer impact (what this means for users)

When the Agreement ends, Pinecone is required to delete your personal data following the terms in its Documentation and Agreement, except where Applicable Law prevents it.

How other platforms handle this

Salesforce Medium

We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.

Mixpanel Medium

to the extent practicable, upon request of the Disclosing Party return or destroy all Confidential Information of the Disclosing Party that is in its possession upon termination or expiration of this Agreement.

Synthesia Medium

Customer will be permitted to export Customer Data via the Services; provided, that Customer acknowledges and agrees that such ability to export may be limited by the applicable Services plan in effect and the data retention settings enabled by Customer.

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▸ View Original Clause Language DOCUMENT RECORD
"
unless prohibited by Applicable Law, Pinecone will delete Customer Personal Data in accordance with the Documentation and Agreement.

— Excerpt from Pinecone's Pinecone Data Processing Addendum

Applicable regulations

Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-062619
Document ID
CA-D-00819
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6739c1b24f308fd33ea0ba855e0cd3f23e6263aa19fc31a23807edd6e588fdb6
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062619
Captured: 2026-05-12 16:30:29 UTC
SHA-256: 6739c1b24f308fd3…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062619/pinecone-deletes-customer-personal-data-upon-agreement-termination/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Pinecone's Pinecone deletes Customer Personal Data upon Agreement termination clause do?

This establishes a qualified deletion obligation on Pinecone at termination, with the scope and timing of deletion governed by the Documentation and Agreement rather than stated as immediate or absolute.

How does this clause affect you?

When the Agreement ends, Pinecone is required to delete your personal data following the terms in its Documentation and Agreement, except where Applicable Law prevents it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.