Pinecone · Pinecone Data Processing Addendum · View original document ↗

Customer regulatory penalties reduce Pinecone's liability

High severity High confidence Explicitdocumentlanguage Common · 289 of 352 platforms
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This mechanism directly reduces the compensation Pinecone may owe a Customer whenever the Customer's own non-compliance generates regulatory costs for Pinecone, potentially eliminating recoverable amounts.

Consumer impact (what this means for users)

If your failure to comply with DPA obligations causes Pinecone to face regulatory penalties, the amount of those penalties is deducted from any liability Pinecone would otherwise have to you.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer agrees that any regulatory penalties incurred by Pinecone that arise in connection with Customer's failure to comply with its obligations under this DPA...shall reduce Pinecone's liability under the Agreement...

— Excerpt from Pinecone's Pinecone Data Processing Addendum

Applicable regulations

EU AI Act - High Risk Provisions
EU

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Document last updated
May 12, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-062662
Document ID
CA-D-00819
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
6739c1b24f308fd33ea0ba855e0cd3f23e6263aa19fc31a23807edd6e588fdb6
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062662
Captured: 2026-05-12 16:30:29 UTC
SHA-256: 6739c1b24f308fd3…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062662/customer-regulatory-penalties-reduce-pinecones-liability/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Pinecone's Customer regulatory penalties reduce Pinecone's liability clause do?

This mechanism directly reduces the compensation Pinecone may owe a Customer whenever the Customer's own non-compliance generates regulatory costs for Pinecone, potentially eliminating recoverable amounts.

How does this clause affect you?

If your failure to comply with DPA obligations causes Pinecone to face regulatory penalties, the amount of those penalties is deducted from any liability Pinecone would otherwise have to you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.