Provision record
Pinecone · Pinecone Data Processing Addendum · View original document ↗

Customer prohibited from including sensitive personal data

High confidence Common · 238 of 343 platforms

Key Facts · in the document’s own words

What is the Customer prohibited from including in Customer Data?
“it shall in no event include special categories of personal data (GDPR article 9), personal data relating to criminal convictions and offenses (GDPR article 10), or similarly sensitive personal data subject to Data Protection Laws in any Customer Data.”
Version CA-V-002505, captured May 12, 2026 · live source ↗
Our reading, not the document’s words
Pinecone prohibits the Customer from including special categories of personal data (GDPR Article 9), personal data relating to criminal convictions and offenses (GDPR Article 10), or similarly sensitive personal data in any Customer Data.
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This analysis describes what Pinecone's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This prohibition shifts responsibility for excluding highly sensitive data categories entirely to the Customer, and any violation would constitute a breach of the Customer's contractual obligations.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Customers are contractually barred from submitting sensitive data categories—such as health, biometric, or criminal-record data—to Pinecone's services.

How other platforms handle this

ZipRecruiter

If you are a Client providing or submitting Job Advertisements, you further agree that such content will not contain any personally identifiable information.

DraftKings

An employee, operator or consultant to a sports governing body where such employee, operator or consultant is prohibited from participating in applicable Contests by such governing body.

Chegg

Prohibited User Content includes...material that...contains restricted or password only access pages or hidden pages or images...or solicits...passwords or personal identifying information for commercial or unlawful purposes from other users...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
it shall in no event include special categories of personal data (GDPR article 9), personal data relating to criminal convictions and offenses (GDPR article 10), or similarly sensitive personal data subject to Data Protection Laws in any Customer Data.

Excerpt from Pinecone's Data Processing Addendum

Provision details

Document information
Document
Pinecone Data Processing Addendum
Entity
Pinecone
Tracking information
First captured by ConductAtlas
May 12, 2026
Text quoted from version
CA-V-002505, captured May 12, 2026
Record ID
CA-P-062528
Document ID
CA-D-000819
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002505)
62fd5ba029363dc6498b769c01e55af9bf3be3638444ec03b10f7f86995a95de
Analysis generated
May 12, 2026 16:30 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002505, captured May 12, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Pinecone
Document: Pinecone Data Processing Addendum
Record ID: CA-P-062528
Version: CA-V-002505
Captured: 2026-05-12 06:14:06 UTC
SHA-256: 62fd5ba029363dc6…
URL: https://conductatlas.com/platform/pinecone/pinecone-data-processing-addendum/provision/CA-P-062528/customer-prohibited-from-including-sensitive-personal-data/
Accessed: Oct. 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Pinecone's Customer prohibited from including sensitive personal data clause do?

This prohibition shifts responsibility for excluding highly sensitive data categories entirely to the Customer, and any violation would constitute a breach of the Customer's contractual obligations.

How does this clause affect you?

Customers are contractually barred from submitting sensitive data categories—such as health, biometric, or criminal-record data—to Pinecone's services.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 238 platforms. See the full comparison.

Is ConductAtlas affiliated with Pinecone?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Pinecone.