Perplexity AI · Perplexity Privacy Policy · View original document ↗

Data Collection Scope

Medium severity High confidence Explicitdocumentlanguage Uncommon · 17 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Monitor governance changes for Perplexity AI Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

The policy states that Perplexity collects directly provided identifiers (name, email, phone, payment details) and automatically collected data including device information, IP address, search queries, conversation history, and voice or audio data from voice features.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the full scope of personal data collection, including voice and audio data which may be subject to additional state-level protections (such as Illinois BIPA or Washington's My Health MY Data Act depending on data type) and GDPR requirements for processing biometric or sensitive personal data categories.

Consumer impact (what this means for users)

The agreement establishes that both voluntarily submitted information and automatically collected behavioral and device data are captured during platform use, including voice audio when voice features are used. Payment information is also collected, though the policy does not specify the payment processing infrastructure used.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request through the privacy rights form linked in the Perplexity privacy policy. Users may also delete conversation history directly within the app.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.

eBay Medium

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.

See all platforms with this clause type →

Monitoring

Perplexity AI has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect information you provide directly to us, such as your name, email address, phone number, and payment information. We also automatically collect information about your device, browser, IP address, and how you interact with our services, including your search queries, conversation history, and voice or audio data when you use voice features.

— Excerpt from Perplexity AI's Perplexity Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: Voice and audio data collection may engage Illinois BIPA, Washington state privacy laws, and GDPR provisions on special categories of data if voice data is processed to derive biometric identifiers. Standard device and behavioral data collection engages CCPA, GDPR, and the FTC Act. Payment data collection engages PCI DSS compliance requirements and CFPB oversight if payment processing involves consumer financial data. 2) GOVERNANCE EXPOSURE: Medium. Routine device and behavioral data collection is standard across AI platforms, but voice/audio data collection creates heightened exposure in jurisdictions with biometric privacy laws. The breadth of automatically collected data including full conversation history creates data minimization compliance questions under GDPR Article 5. 3) JURISDICTION FLAGS: Illinois (BIPA), Washington, and Texas have specific statutes governing voice and biometric data. EEA users have GDPR data minimization and purpose limitation rights. California users have CCPA rights to know and delete categories of collected personal information. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should assess whether employee query and conversation data captured by Perplexity creates obligations under their own data governance frameworks. Data processing agreements should specify retention periods for voice and conversation data. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should map all data collection categories against applicable law requirements, with particular attention to voice/audio data handling, retention schedules for conversation history, and whether data minimization principles are operationally enforced.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC has jurisdiction over the accuracy and completeness of data collection disclosures and unfair or deceptive practices in consumer data handling.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity Privacy Policy
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-006925
Document ID
CA-D-00510
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ff655e2bddcad2833548b605c0185d0c21d264d003841bf07cfc1b396bbde48b
Analysis generated
May 20, 2026 20:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Privacy Policy
Record ID: CA-P-006925
Captured: 2026-05-20 20:20:30 UTC
SHA-256: ff655e2bddcad283…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-privacy-policy/data-collection-scope/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Related Analysis

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Perplexity AI's Data Collection Scope clause do?

This provision establishes the full scope of personal data collection, including voice and audio data which may be subject to additional state-level protections (such as Illinois BIPA or Washington's My Health MY Data Act depending on data type) and GDPR requirements for processing biometric or sensitive personal data categories.

How does this clause affect you?

The agreement establishes that both voluntarily submitted information and automatically collected behavioral and device data are captured during platform use, including voice audio when voice features are used. Payment information is also collected, though the policy does not specify the payment processing infrastructure used.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 17 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.