Perplexity AI · Perplexity Privacy Policy · View original document ↗

AI Model Training Use of Conversation Data

High severity Medium confidence Explicitdocumentlanguage Unique · 0 of 343 platforms
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Document Record

What it is

The policy states that user-submitted queries and conversation content may be used to train and improve Perplexity's AI models, with an opt-out available through account settings.

This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that conversational input submitted by users during ordinary platform use may be incorporated into AI model training workflows. The opt-out mechanism's operational scope, accessibility, and technical implementation are material to compliance under GDPR and CCPA, particularly regarding whether opt-out requests are honored prospectively or also retroactively.

Interpretive note: The policy does not specify whether the opt-out applies retroactively to previously collected data or only to future collection, and the legal basis for this processing under GDPR is not explicitly stated.

Consumer impact (what this means for users)

Under this provision, search queries and conversation history submitted to Perplexity may be used to train its AI models unless the user opts out via account settings. The agreement states an opt-out is available, though the policy does not specify whether opting out affects data already collected or only future data.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Navigate to account settings on Perplexity.ai and locate the privacy or data controls section to opt out of having your conversations used for model training.

How other platforms handle this

Strava Medium

We use information to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Strava or our service providers. We use aggregated, de-identified data for this purpose. We also use personal info...

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

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▸ View Original Clause Language DOCUMENT RECORD
"
We may use the information we collect, including your queries and conversations, to train, evaluate, and improve our AI models and services. You can opt out of having your conversations used to train our models by adjusting your settings.

— Excerpt from Perplexity AI's Perplexity Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1) REGULATORY LANDSCAPE: This provision engages GDPR Article 6 (lawful basis for processing), Article 21 (right to object), and CCPA/CPRA provisions governing use of personal information beyond the primary transaction purpose. The EU AI Act may impose additional obligations on training data governance depending on product risk classification. Enforcement authorities include EU member state supervisory authorities, the UK ICO, and the California Privacy Protection Agency. 2) GOVERNANCE EXPOSURE: High. The use of conversational content for AI training is subject to increasing regulatory scrutiny. The lawful basis asserted for this processing is not explicitly identified in the excerpted text, and if legitimate interest is relied upon, a documented balancing test may be required under GDPR. The adequacy and visibility of the opt-out mechanism is a key compliance variable. 3) JURISDICTION FLAGS: EEA and UK users have the strongest regulatory protections, including the right to object to processing based on legitimate interests. California residents have CCPA rights regarding use of personal information for secondary purposes. The provision may require evaluation under other national laws (e.g., Brazil LGPD, Canada PIPEDA) depending on user geography. 4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise or B2B customers using Perplexity whose employees' queries are captured should assess whether this provision is consistent with their own data governance obligations, particularly if queries contain confidential or regulated information. Data processing agreements with Perplexity may need to address model training use limitations. 5) COMPLIANCE CONSIDERATIONS: Compliance teams should verify that the opt-out mechanism is technically implemented, user-accessible, and auditable. Data mapping should identify which conversation data flows into training pipelines and whether retention schedules apply. If legitimate interest is the asserted basis, a legitimate interest assessment should be documented for GDPR purposes.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive data practices, including representations about AI training data use and the availability of opt-out mechanisms.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Perplexity Privacy Policy
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-012345
Document ID
CA-D-00510
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ff655e2bddcad2833548b605c0185d0c21d264d003841bf07cfc1b396bbde48b
Analysis generated
May 20, 2026 20:20 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Privacy Policy
Record ID: CA-P-012345
Captured: 2026-05-20 20:20:30 UTC
SHA-256: ff655e2bddcad283…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-privacy-policy/ai-model-training-use-of-conversation-data/
Accessed: June 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Perplexity AI's AI Model Training Use of Conversation Data clause do?

This provision establishes that conversational input submitted by users during ordinary platform use may be incorporated into AI model training workflows. The opt-out mechanism's operational scope, accessibility, and technical implementation are material to compliance under GDPR and CCPA, particularly regarding whether opt-out requests are honored prospectively or also retroactively.

How does this clause affect you?

Under this provision, search queries and conversation history submitted to Perplexity may be used to train its AI models unless the user opts out via account settings. The agreement states an opt-out is available, though the policy does not specify whether opting out affects data already collected or only future data.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.