Provision record
Perplexity AI · Perplexity Enterprise Terms · View original document ↗

Customer Must Cooperate with AUP Compliance Requests

Medium severity Explicit document language Common · 282 of 352 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

High Aug 14, 2026

The updated terms now apply to multiple Perplexity enterprise products (not just Enterprise Pro and Max), and Perplexity reserves the right to add, remove, or modify which services are covered at its sole discretion, with continued use constituting acceptance. The terms introduce automatic data sharing with third-party marketing partners for advertising purposes, though Perplexity states it does not share Customer Content. New provisions govern usage-based billing and seat count changes, including immediate effectiveness of seat increases with prorated charges and seat decreases taking effect at renewal without refund. You can review product-specific terms for Comet and Agentic services, and you may request cessation of Perplexity Controlled Information use if it conflicts with applicable data privacy laws.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4244 other provisions on other platforms.

How other platforms handle this

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Mailchimp Medium

You may only use Mailchimp in accordance with these best practices, and we may suspend or terminate your account if you violate them.

McDonald's Medium

Please take steps to secure your access credentials such as login name and password, and do not share them with anyone.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall cooperate with requests for information from Perplexity to support compliance with its AUP, including to verify Customer's identity and use of the Services.

Excerpt from Perplexity AI's Perplexity Enterprise Terms

Applicable regulations

CFAA
United States Federal
DMCA
United States Federal
DSA
European Union
Trump Executive Order on AI Policy Framework
US

Provision details

Document information
Document
Perplexity Enterprise Terms
Entity
Perplexity AI
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
July 9, 2026
Record ID
CA-P-064821
Document ID
CA-D-00762
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
90d78755a560827aa84430cfbf0802e8b6736b234f7f6d7a613e330d33540f0f
Analysis generated
May 20, 2026 20:11 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity Enterprise Terms
Record ID: CA-P-064821
Captured: 2026-05-20 20:11:39 UTC
SHA-256: 90d78755a560827a…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-enterprise-terms/provision/CA-P-064821/customer-must-cooperate-with-aup-compliance-requests/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Perplexity AI's Customer Must Cooperate with AUP Compliance Requests clause do?

The clause states: “Customer shall cooperate with requests for information from Perplexity to support compliance with its AUP, including to verify Customer's identity and use of the Services.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 282 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.