Perplexity AI · Perplexity AI Terms of Service · View original document ↗

Limitation of Liability Cap

High severity Uncommon · 19 of 343 platforms
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This analysis describes what Perplexity AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This limitation of liability clause modifies the scope of recoverable damages in disputes involving service-related harms. By restricting liability categories and excluding intangible loss categories, the provision narrows the financial exposure Perplexity carries for service failures while establishing a defined boundary for liability claims that courts will enforce to the extent permitted under applicable jurisdiction.

Consumer impact (what this means for users)

Under this provision, users cannot recover damages for indirect harms, lost profits, data loss, or content inaccuracies through claims against Perplexity, as these categories are excluded from the liability framework. Users operating under these terms are limited to remedies outside the excluded damage categories, as defined by the agreement's operative scope.

How other platforms handle this

Synthesia Medium

To the maximum extent permitted by applicable law, in no event will Synthesia's aggregate liability to you under or in connection with this Agreement exceed the total fees paid or payable by you to Synthesia in the twelve (12) month period immediately preceding the event giving rise to the claim. In...

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PERPLEXITY BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PERPLEXITY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES.

— Excerpt from Perplexity AI's Perplexity AI Terms of Service

Applicable regulations

EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal

Provision details

Document information
Document
Perplexity AI Terms of Service
Entity
Perplexity AI
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006013
Document ID
CA-D-00097
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d1a8e3fae1e76efe6df1d8d46d5a3487c55e809467ea6ade111f4aac938dd4be
Analysis generated
May 8, 2026 03:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Perplexity AI
Document: Perplexity AI Terms of Service
Record ID: CA-P-006013
Captured: 2026-05-08 03:19:09 UTC
SHA-256: d1a8e3fae1e76efe…
URL: https://conductatlas.com/platform/perplexity-ai/perplexity-ai-terms-of-service/limitation-of-liability-cap/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Perplexity AI's Limitation of Liability Cap clause do?

This limitation of liability clause modifies the scope of recoverable damages in disputes involving service-related harms. By restricting liability categories and excluding intangible loss categories, the provision narrows the financial exposure Perplexity carries for service failures while establishing a defined boundary for liability claims that courts will enforce to the extent permitted under applicable jurisdiction.

How does this clause affect you?

Under this provision, users cannot recover damages for indirect harms, lost profits, data loss, or content inaccuracies through claims against Perplexity, as these categories are excluded from the liability framework. Users operating under these terms are limited to remedies outside the excluded damage categories, as defined by the agreement's operative scope.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 19 platforms. See the full comparison.

Is ConductAtlas affiliated with Perplexity AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Perplexity AI.