Provision record
PayPal · PayPal User Agreement · View original document ↗

Unauthorized Transaction 60-Day Reporting Deadline

High severity High confidence Explicit document language Common · 298 of 352 platforms
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This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Failure to report within the 60-day window can permanently extinguish the user's right to recover funds lost to unauthorized transactions, conditional on PayPal proving it could have intervened.

Consumer impact (what this means for users)

If you do not notify PayPal of an unauthorized transaction within 60 days of the statement being provided to you, you risk losing the right to recover funds lost after that 60-day period, provided PayPal can prove it could have stopped the loss.

How other platforms handle this

Pinterest Medium

To the extent that any provisions in the Business Terms of Service conflict with these Terms, the Business Terms of Service shall govern to the extent of the conflict.

Snapchat Medium

Regardless of who terminates these Terms, both you and Snap continue to be bound by Sections 2, 3 (to the extent any additional terms and conditions would, by their terms, survive), and 6 - 25 of the Terms.

SoFi Medium

You agree that SoFi may contact you about any matter relating to your activity with, any inquiry submitted to, or any account or product you have with SoFi.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you do not tell us within 60 days after we provided the statement to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money...

Excerpt from PayPal's User Agreement

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Date stated by the document
Sept. 14, 2026
As printed in PayPal’s text (version CA-V-006945), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 6, 2026
Text quoted from version
CA-V-006945, captured Sept. 15, 2026
Record ID
CA-P-020066
Document ID
CA-D-000044
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006945)
5e7c2cacffde4abbe731dc29303783a6c042ff6fd73b3e44e331dd7fcf8b14d2
Analysis generated
July 9, 2026 04:10 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006945 (checked Oct. 5, 2026)
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-020066
Version: CA-V-006945
Captured: 2026-09-15 00:10:50 UTC
SHA-256: 5e7c2cacffde4abb…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/provision/CA-P-020066/unauthorized-transaction-60-day-reporting-deadline/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does PayPal's Unauthorized Transaction 60-Day Reporting Deadline clause do?

Failure to report within the 60-day window can permanently extinguish the user's right to recover funds lost to unauthorized transactions, conditional on PayPal proving it could have intervened.

How does this clause affect you?

If you do not notify PayPal of an unauthorized transaction within 60 days of the statement being provided to you, you risk losing the right to recover funds lost after that 60-day period, provided PayPal can prove it could have stopped the loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.