“Holding the balance in your Balance Account...for up to 180 days if reasonably needed to protect against the risk of liability or if you have violated our Acceptable Use Policy.”
This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users may be unable to access their funds for up to 180 days under the stated conditions, representing a significant restriction on access to money held in the account.
The updated terms establish mandatory arbitration for most disputes, including those arising before or after the agreement, and add explicit class action and jury trial waivers. Under the revised language, disputes must proceed through individual arbitration rather than court litigation, and users waive the right to participate in class actions. The agreement requires a 60-day informal resolution attempt before arbitration begins and imposes detailed Notice of Dispute requirements, including original handwritten signatures and identity verification. You can opt out of arbitration by sending a written notice postmarked within 30 days of first accepting the agreement.
View change record →Your Balance Account funds can be held by PayPal for up to 180 days if PayPal reasonably determines it is needed to protect against liability risk or if you have violated the Acceptable Use Policy.
How other platforms handle this
If we do not respond to your complaint within 45 days, or if after discussing the matter with Postman, Inc., your issue or complaint is not resolved to your satisfaction, please visit JAMS...
If Target detects any inappropriate conduct related to votes or votes made outside the above guidelines, votes may be disregarded.
WE FURTHER RESERVE THE RIGHT TO SEEK ANY FORM OF RELIEF, INCLUDING WITHOUT LIMITATION ATTORNEYS' FEES, RELATED TO FRAUDULENT OR ILLEGAL ACTIVITY CONNECTED WITH THE USE OF THE SITE.
"Holding the balance in your Balance Account...for up to 180 days if reasonably needed to protect against the risk of liability or if you have violated our Acceptable Use Policy.Excerpt from PayPal's User Agreement
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Users may be unable to access their funds for up to 180 days under the stated conditions, representing a significant restriction on access to money held in the account.
Your Balance Account funds can be held by PayPal for up to 180 days if PayPal reasonably determines it is needed to protect against liability risk or if you have violated the Acceptable Use Policy.
ConductAtlas has identified this type of provision across 270 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.