Provision record
PayPal · PayPal User Agreement · View original document ↗

Seller Restriction on Using Customer Data for Marketing

High severity High confidence Explicit document language Common · 279 of 352 platforms

Key Facts

To what extent may users receiving personal data from PayPal use that data?
PayPal restricts users who receive personal data from PayPal to using that data only to the limited extent necessary and relevant to PayPal services, and prohibits use for other purposes including marketing, unless the customer's prior consent has been obtained.
What does PayPal prohibit regarding use of personal data for other purposes including marketing?
PayPal restricts users who receive personal data from PayPal to using that data only to the limited extent necessary and relevant to PayPal services, and prohibits use for other purposes including marketing, unless the customer's prior consent has been obtained.
Stay ahead of the changes
Track PayPal and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what PayPal's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This restriction limits how sellers and other users can leverage customer data obtained through PayPal, specifically blocking marketing use without prior customer consent.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 3333 other provisions on other platforms.

Consumer impact (what this means for users)

If you receive personal data from PayPal, you are prohibited from using it for marketing or any purpose beyond what is necessary and relevant to PayPal services, unless the customer has given prior consent.

How other platforms handle this

MyFitnessPal Medium

We use your personal information to send you newsletters and other promotional communications, including information about MyFitnessPal's new offerings, features, offers, events, webinars, and other information.

Notion Medium

if you register a Notion account or associate a Notion account with an email address provisioned by your organization, we may obtain information from third party data enrichment providers to help us to better tailor business-to-business marketing...

Glassdoor Medium

We may use your personal data to personalize your experience interacting with Content, including what Content we recommend, show, or don't show to you.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Any personal data provided to you by PayPal...will be used by you only to the limited extent that is necessary and relevant to the PayPal services and for no other purpose, including marketing purposes, unless you have obtained the prior consent of the customer.

Excerpt from PayPal's User Agreement

Applicable regulations

CCPA/CPRA
California, USA
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FCRA
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
GLBA
United States Federal
TCPA
United States Federal
UK GDPR
United Kingdom

Provision details

Document information
Document
PayPal User Agreement
Entity
PayPal
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
Aug. 18, 2026
Record ID
CA-P-019971
Document ID
CA-D-00044
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
0ee300fe5282bb290fe72106d9e6b33284460c5ff7cf8e4f78ab7455a90f70cf
Analysis generated
July 9, 2026 04:10 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: PayPal
Document: PayPal User Agreement
Record ID: CA-P-019971
Captured: 2026-07-09 04:10:50 UTC
SHA-256: 0ee300fe5282bb29…
URL: https://conductatlas.com/platform/paypal/paypal-user-agreement/provision/CA-P-019971/seller-restriction-on-using-customer-data-for-marketing/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does PayPal's Seller Restriction on Using Customer Data for Marketing clause do?

This restriction limits how sellers and other users can leverage customer data obtained through PayPal, specifically blocking marketing use without prior customer consent.

How does this clause affect you?

If you receive personal data from PayPal, you are prohibited from using it for marketing or any purpose beyond what is necessary and relevant to PayPal services, unless the customer has given prior consent.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with PayPal?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by PayPal.